Title Assistant General Manager | Full-Time | Wichita Wind Surge (Equity Bank Park)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, with a broad platform that includes venue development along with end-to-end capabilities in venue management, hospitality, and sponsorship sales. Founded in 2015, the company oversees an impressive portfolio of seven world-class owned venues and collaborates with a client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This extensive presence in the live entertainment industry highlights OVG's commitment to delivering exceptional experiences to audiences around the globe.
The Wichita Wind Surge, located at Equity Bank Park in Wichita, Kansas, is part of the Oak View Group's premium venues. The venue represents a focal point for community engagement, sports entertainment, and hospitality excellence. OVG's management of the Wichita Wind Surge combines sophisticated operations management with a strong emphasis on guest satisfaction, operational efficiency, and regulatory compliance.
The Assistant General Manager role is a pivotal position within the Wichita Wind Surge team, tasked with supporting the General Manager to ensure the efficient and profitable operation of the venue. This position is full-time, offering an annual salary range between $65,000 and $85,000. The Assistant General Manager plays a critical role overseeing an array of functions, including managerial duties, supervision of full-time and part-time employees, and maintaining full compliance with state and federal labor laws, food safety regulations, sanitation standards, and alcohol service laws. As a leadership position, it demands an individual who can coach, counsel, train, and mentor staff at all levels, promoting a positive and cooperative work culture.
This role involves dynamic and flexible scheduling, including evenings and weekends, to accommodate the variable event-driven environment characteristic of the sports and live entertainment industry. The Assistant General Manager must exhibit strong management skills, a professional demeanor, exceptional interpersonal abilities, and the capacity to make sound business decisions independently.
In summary, the Assistant General Manager at Wichita Wind Surge is entrusted with a broad scope of responsibilities that range from financial oversight—including budgeting, forecasting, and P&L management—to direct supervision of catering operations and compliance monitoring. The successful candidate will manage labor allocation and scheduling, maintain relationships with vendors and clients, and partner closely with the General Manager to align staffing needs with event demands and sales data. This role is essential for maintaining operational standards, financial health, and delivering excellent guest experiences at the venue. With comprehensive benefits including health, dental, and vision insurance, 401(k) savings and matching, and paid time off, this position offers a rewarding career opportunity in the vibrant live entertainment industry under the leadership of Oak View Group.
The Wichita Wind Surge, located at Equity Bank Park in Wichita, Kansas, is part of the Oak View Group's premium venues. The venue represents a focal point for community engagement, sports entertainment, and hospitality excellence. OVG's management of the Wichita Wind Surge combines sophisticated operations management with a strong emphasis on guest satisfaction, operational efficiency, and regulatory compliance.
The Assistant General Manager role is a pivotal position within the Wichita Wind Surge team, tasked with supporting the General Manager to ensure the efficient and profitable operation of the venue. This position is full-time, offering an annual salary range between $65,000 and $85,000. The Assistant General Manager plays a critical role overseeing an array of functions, including managerial duties, supervision of full-time and part-time employees, and maintaining full compliance with state and federal labor laws, food safety regulations, sanitation standards, and alcohol service laws. As a leadership position, it demands an individual who can coach, counsel, train, and mentor staff at all levels, promoting a positive and cooperative work culture.
This role involves dynamic and flexible scheduling, including evenings and weekends, to accommodate the variable event-driven environment characteristic of the sports and live entertainment industry. The Assistant General Manager must exhibit strong management skills, a professional demeanor, exceptional interpersonal abilities, and the capacity to make sound business decisions independently.
In summary, the Assistant General Manager at Wichita Wind Surge is entrusted with a broad scope of responsibilities that range from financial oversight—including budgeting, forecasting, and P&L management—to direct supervision of catering operations and compliance monitoring. The successful candidate will manage labor allocation and scheduling, maintain relationships with vendors and clients, and partner closely with the General Manager to align staffing needs with event demands and sales data. This role is essential for maintaining operational standards, financial health, and delivering excellent guest experiences at the venue. With comprehensive benefits including health, dental, and vision insurance, 401(k) savings and matching, and paid time off, this position offers a rewarding career opportunity in the vibrant live entertainment industry under the leadership of Oak View Group.
Job Requirements
- BA or BS degree in a relevant field
- 3-5+ years of management experience in the concessions or food service industry
- valid Food Handler's certificate
- valid Alcohol Service Permit if required by state or local regulations
- demonstrated leadership and supervisory experience
- knowledge of state and federal labor laws
- proficiency with Microsoft Office and point-of-sale systems
- strong interpersonal and communication skills
- availability to work variable hours including evenings and weekends
- ability to work independently and make operational decisions under pressure
- commitment to maintaining high standards of quality and compliance
Job Qualifications
- BA or BS with a business-related major, accounting minor or credits preferred
- 3-5+ years of management experience in the food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized, advanced food service sanitation training course certification
- ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner
- ability to make sound business and operations decisions quickly and under pressure
- solid working knowledge of computer applications including Microsoft Office, POS systems, and timekeeping systems
- ability to work well in a team-oriented, fast-paced, event-driven environment
- thorough working knowledge of existing concessions and premium services locations
- valid Food Handler's certificate and Alcohol Service Permit if required by state or local government
- familiarity with inventory cost control and menu planning
- thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, and safety standards pertaining to Oak View Group and venue operations
- ability to calculate basic and complex math functions
- ability to handle cash accurately and responsibly
- ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality
- ability to work independently with little direction
Job Duties
- Assist in the overall effective management of the catering operations
- ensure total compliance with all alcohol service policies
- monitor alcohol service throughout events
- report any alcohol service or compliance issues to management immediately
- assist in the management of catered events from setup to teardown, including handling all communication with hourly staff, culinary staff, and guests
- ensure legal, efficient, professional, and profitable operation of the venue
- generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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