Title Assistant General Manager | Full-Time | University of Kansas Athletics
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development and comprehensive management solutions across hospitality, sponsorship sales, and event operations. Founded in 2015, this innovative company manages an impressive portfolio that includes seven world-class owned venues and supports a diverse roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Operating across four continents, OVG is dedicated to delivering unrivaled experiences through exceptional facility management and live entertainment services.
The University of Kansas Athletics location, situated in Lawrence, Kansas, offers a dynamic and fast-paced work environment as part of the Oak View Group’s venue network. This establishment is committed to maintaining high standards of professional service and operational excellence within the food and beverage management sector, especially catering to the vibrant sporting and entertainment events hosted at the university.
The Assistant General Manager role at University of Kansas Athletics is a full-time position integral to ensuring the efficient, professional, and profitable operation of the venue's catering and concessions departments. This role involves supporting the General Manager in managing staff across various levels, ensuring compliance with all relevant labor laws, sanitation ordinances, and alcohol service regulations. The Assistant General Manager plays a pivotal role in supervising, training, and mentoring employees to uphold the company’s quality standards, fostering a cooperative and positive work culture.
This position requires an individual who is self-directed, possesses excellent interpersonal skills, and can make independent decisions to manage a variable and event-driven schedule that includes evenings and weekends. The Assistant General Manager is responsible for overseeing event management from setup through teardown, managing communication among hourly staff, culinary teams, and guests. Analytical skills are essential, as this role involves generating and reviewing financial reports, budgeting, forecasting, and labor cost control to optimize venue profitability.
Additionally, the Assistant General Manager actively participates in conflict resolution, policy development, contract management, and scheduling labor allocation. Working closely with the General Manager, they analyze ticket sales and purchasing data to project staffing needs and manage accurate point-of-sale systems. This leadership position also emphasizes building relationships with show managers, suppliers, vendors, and the public, thus projecting a positive image of the venue and company.
The annual salary for this position ranges from $75,000 to $85,000, reflecting the significant responsibility and expertise required. Oak View Group provides a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) retirement savings plan with matching contributions, and generous paid time off including vacation and sick days, as well as eleven holidays. This role presents a unique opportunity for a seasoned professional seeking to advance their career in food and beverage management within the live entertainment industry while working for a market-leading global company dedicated to innovation and excellence.
The University of Kansas Athletics location, situated in Lawrence, Kansas, offers a dynamic and fast-paced work environment as part of the Oak View Group’s venue network. This establishment is committed to maintaining high standards of professional service and operational excellence within the food and beverage management sector, especially catering to the vibrant sporting and entertainment events hosted at the university.
The Assistant General Manager role at University of Kansas Athletics is a full-time position integral to ensuring the efficient, professional, and profitable operation of the venue's catering and concessions departments. This role involves supporting the General Manager in managing staff across various levels, ensuring compliance with all relevant labor laws, sanitation ordinances, and alcohol service regulations. The Assistant General Manager plays a pivotal role in supervising, training, and mentoring employees to uphold the company’s quality standards, fostering a cooperative and positive work culture.
This position requires an individual who is self-directed, possesses excellent interpersonal skills, and can make independent decisions to manage a variable and event-driven schedule that includes evenings and weekends. The Assistant General Manager is responsible for overseeing event management from setup through teardown, managing communication among hourly staff, culinary teams, and guests. Analytical skills are essential, as this role involves generating and reviewing financial reports, budgeting, forecasting, and labor cost control to optimize venue profitability.
Additionally, the Assistant General Manager actively participates in conflict resolution, policy development, contract management, and scheduling labor allocation. Working closely with the General Manager, they analyze ticket sales and purchasing data to project staffing needs and manage accurate point-of-sale systems. This leadership position also emphasizes building relationships with show managers, suppliers, vendors, and the public, thus projecting a positive image of the venue and company.
The annual salary for this position ranges from $75,000 to $85,000, reflecting the significant responsibility and expertise required. Oak View Group provides a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) retirement savings plan with matching contributions, and generous paid time off including vacation and sick days, as well as eleven holidays. This role presents a unique opportunity for a seasoned professional seeking to advance their career in food and beverage management within the live entertainment industry while working for a market-leading global company dedicated to innovation and excellence.
Job Requirements
- Bachelor's degree in business or related field
- 3-5 years of management experience in food-related or concessions industry
- valid concessions manager certificate
- nationally recognized food service sanitation certification
- excellent communication and interpersonal skills
- ability to make sound decisions quickly and under pressure
- proficiency with computer applications including Microsoft Office and POS systems
- capacity to work in a fast-paced, event-driven environment
- valid food handler's certificate
- alcohol service permit if required by venue location
- strong knowledge of inventory and menu planning
- familiarity with sanitation and alcohol policies
- ability to handle cash responsibly and accurately
- high level of integrity and professionalism
- availability to work variable schedules including evenings and weekends
Job Qualifications
- Bachelor's degree in business or related major
- 3-5 years management experience in food or concessions industry
- concessions manager certificate from National Association of Concessionaires
- advanced food service sanitation training certification
- strong communication skills
- ability to make quick business decisions under pressure
- proficiency with Microsoft Office, POS and timekeeping systems
- team-oriented and able to work in fast-paced environments
- thorough knowledge of venue locations and procedures
- valid food handler's certificate
- valid alcohol service permit if required
- knowledge of inventory control and menu planning
- understanding of sanitation, food preparation, and alcohol service policies
- ability to perform complex math functions
- cash handling skills
- high ethical standards and professionalism
- ability to work independently
Job Duties
- Assist in the effective management of catering operations
- ensure compliance with alcohol service policies
- manage catered events from setup to teardown
- ensure legal and profitable operation of the venue
- generate and review financial reports including budgets and P&L statements
- resolve conflicts and mediate labor negotiations
- author and amend policies and contracts as directed
- oversee scheduling and labor allocation
- analyze ticket sales and purchasing data to project staffing needs
- maintain point-of-sale system accuracy
- direct and assist managers in goal setting
- inspect operations to maintain quality standards
- prepare and submit required reports timely
- develop and mentor management team
- assist in evaluating manager performance
- review and develop menus and marketing plans
- establish and maintain positive relationships with show managers and vendors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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