Title Assistant General Manager | Full-Time | University of Kansas Athletics
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Founded in 2015, OVG has established a robust platform that spans across seven world-class venues and serves some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Known for innovating and elevating the live entertainment experience, Oak View Group is deeply committed to diversity, inclusion, and fostering a positive, cooperative work environment to drive excellence and innovation within the sports and entertainment industry.
The University of Kansas Athletics venue, located in Lawrence, Kansas, seeks a full-time Assistant General Manager to support the General Manager in the efficient, professional, and profitable operation of the venue's food and beverage services. This key role is pivotal for ensuring the venue complies with all state and federal labor laws, sanitation and food safety regulations, and alcohol service policies. The Assistant General Manager will actively supervise and mentor a diverse team of full-time, part-time, and hourly employees, serving as a role model and decision-maker within the organization.
This position requires strong leadership, impeccable interpersonal skills, and the ability to work a variable, event-driven schedule, including evenings and weekends. The Assistant General Manager will be entrusted with independently managing many employment actions such as hiring, termination, discipline, and promotion, with a focus on maintaining a harmonious and compliant workplace. The role also demands financial management capabilities, including budget analysis, revenue forecasting, and cost control to ensure profitability.
A comprehensive understanding of operations management within catering and concessions, as well as expertise in labor allocation, point-of-sale systems, inventory control, and menu development, are critical to this position. The Assistant General Manager will collaborate closely with various department heads and community partners including show managers, suppliers, and vendors, to project a positive image for the venue while driving operational success.
Compensation for this full-time role ranges from $75,000 to $85,000 annually, and the benefits package includes health, dental, and vision insurance, a 401(k) plan with matching, and paid time off encompassing vacation, sick days, and holidays. This opportunity provides a rewarding career path within a dynamic and respected global entertainment company committed to employee development and operational excellence. The position will remain open until September 11, 2026, offering prospective candidates ample time to apply and join a team dedicated to delivering exceptional live entertainment experiences.
The University of Kansas Athletics venue, located in Lawrence, Kansas, seeks a full-time Assistant General Manager to support the General Manager in the efficient, professional, and profitable operation of the venue's food and beverage services. This key role is pivotal for ensuring the venue complies with all state and federal labor laws, sanitation and food safety regulations, and alcohol service policies. The Assistant General Manager will actively supervise and mentor a diverse team of full-time, part-time, and hourly employees, serving as a role model and decision-maker within the organization.
This position requires strong leadership, impeccable interpersonal skills, and the ability to work a variable, event-driven schedule, including evenings and weekends. The Assistant General Manager will be entrusted with independently managing many employment actions such as hiring, termination, discipline, and promotion, with a focus on maintaining a harmonious and compliant workplace. The role also demands financial management capabilities, including budget analysis, revenue forecasting, and cost control to ensure profitability.
A comprehensive understanding of operations management within catering and concessions, as well as expertise in labor allocation, point-of-sale systems, inventory control, and menu development, are critical to this position. The Assistant General Manager will collaborate closely with various department heads and community partners including show managers, suppliers, and vendors, to project a positive image for the venue while driving operational success.
Compensation for this full-time role ranges from $75,000 to $85,000 annually, and the benefits package includes health, dental, and vision insurance, a 401(k) plan with matching, and paid time off encompassing vacation, sick days, and holidays. This opportunity provides a rewarding career path within a dynamic and respected global entertainment company committed to employee development and operational excellence. The position will remain open until September 11, 2026, offering prospective candidates ample time to apply and join a team dedicated to delivering exceptional live entertainment experiences.
Job Requirements
- Bachelor's degree in business or related field
- 3-5 years management experience in food-related or concessions industry
- Concessions Manager Certificate
- advanced food service sanitation training certification
- excellent communication skills
- ability to make decisions quickly and under pressure
- proficiency in Microsoft Office, POS and timekeeping systems
- ability to work well in team-oriented, fast-paced, event-driven environment
- valid Food Handler's certificate
- valid Alcohol Service Permit if required
- familiarity with inventory cost control and menu planning
- strong math and cash handling skills
- commitment to integrity, professionalism, and confidentiality
- ability to work independently with little direction
Job Qualifications
- Bachelor's degree in business or related field
- 3-5 years of management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- advanced food service sanitation training certification
- excellent communication skills
- ability to make sound business and operational decisions under pressure
- proficiency in Microsoft Office, POS systems, and timekeeping systems
- ability to work collaboratively in fast-paced, event-driven environments
- thorough knowledge of concessions locations and procedures
- valid Food Handler's certificate and Alcohol Service Permit if required
- familiarity with inventory cost control and menu planning
- comprehensive understanding of sanitation, food preparation, alcohol service, and safety policies
- strong math skills including complex functions
- cash handling abilities
- high standards of integrity and professionalism
- ability to work independently
Job Duties
- Assist in the overall effective management of the catering operations
- ensure total compliance with all alcohol service policies
- assist in the management of catered events from setup to teardown including communication with staff and guests
- ensure legal, efficient, professional, and profitable operation of the venue
- generate and review financial reports including budgets, projections, and P&L statements
- handle conflict resolution and labor negotiations
- author and amend policies and contracts as directed by the General Manager
- oversee scheduling and labor allocation
- analyze ticket sales to anticipate staffing needs
- evaluate purchasing data to identify patterns and control costs
- program and maintain the point of sale system for accurate financial reporting
- direct and assist managers in achieving future goals
- inspect operations regularly to maintain quality standards
- prepare and submit required reports timely
- develop an effective management team
- provide clear direction and assistance to managers
- evaluate managers' performance and recommend improvements
- review and assist in menu development and marketing plans
- establish and maintain positive relationships with show managers, suppliers, vendors, and the public
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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