Title Assistant General Manager | Full-Time | University of Kansas Athletics
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a renowned global leader in premium live entertainment infrastructure and services. Established in 2015, OVG operates a diverse platform that encompasses venue development and comprehensive services across venue management, hospitality, and sponsorship sales. Its impressive portfolio includes seven world-class owned venues along with a prestigious client roster that features iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This places Oak View Group at the forefront of the live entertainment industry with a strong commitment to excellence, innovation, and operational success.
OVG is currently seeking an Assistant General Manager for the University of Kansas Athletics venue located in Lawrence, Kansas. This is a full-time, regular employment position with an attractive annual salary range of $75,000 to $85,000. The Assistant General Manager role is pivotal to the efficient and profitable operation of the venue, working closely with the General Manager to oversee all facets of management, staff performance, compliance, and customer service.
The Assistant General Manager assists in supervising all managerial, full-time, and part-time staff while ensuring adherence to state and federal labor laws, sanitation and food safety standards, and alcohol service regulations. This role requires active involvement in training, mentoring, and managing employees to meet Oak View Group's high standards and to foster a positive and compliant work environment. Responsibilities also include conflict resolution, labor negotiations, financial management, policy development, and strategic planning.
The job demands exceptional interpersonal skills, professional presentation, sound decision-making abilities, and the capacity to work independently and as part of an event-driven team. Flexibility to work variable schedules including evenings and weekends is essential. The role also involves overseeing catering operations, managing alcohol service compliance, reviewing financial budgets and projections, as well as handling event logistics from start to finish.
Oak View Group values diversity and inclusivity, believing that diverse backgrounds fuel innovation and excellence. The company is committed to equal employment opportunity and encourages applicants from all protected classes. For professionals passionate about live entertainment management and operational leadership, this Assistant General Manager position offers a dynamic, rewarding career path within a globally respected enterprise.
OVG is currently seeking an Assistant General Manager for the University of Kansas Athletics venue located in Lawrence, Kansas. This is a full-time, regular employment position with an attractive annual salary range of $75,000 to $85,000. The Assistant General Manager role is pivotal to the efficient and profitable operation of the venue, working closely with the General Manager to oversee all facets of management, staff performance, compliance, and customer service.
The Assistant General Manager assists in supervising all managerial, full-time, and part-time staff while ensuring adherence to state and federal labor laws, sanitation and food safety standards, and alcohol service regulations. This role requires active involvement in training, mentoring, and managing employees to meet Oak View Group's high standards and to foster a positive and compliant work environment. Responsibilities also include conflict resolution, labor negotiations, financial management, policy development, and strategic planning.
The job demands exceptional interpersonal skills, professional presentation, sound decision-making abilities, and the capacity to work independently and as part of an event-driven team. Flexibility to work variable schedules including evenings and weekends is essential. The role also involves overseeing catering operations, managing alcohol service compliance, reviewing financial budgets and projections, as well as handling event logistics from start to finish.
Oak View Group values diversity and inclusivity, believing that diverse backgrounds fuel innovation and excellence. The company is committed to equal employment opportunity and encourages applicants from all protected classes. For professionals passionate about live entertainment management and operational leadership, this Assistant General Manager position offers a dynamic, rewarding career path within a globally respected enterprise.
Job Requirements
- BA or BS degree in business or related field
- 3-5 years management experience in concessions or food service
- possession of concessions manager certificate
- certification in advanced food service sanitation
- valid food handler's certificate
- valid alcohol service permit if required by local or state law
- knowledge of labor laws and compliance
- experience with financial reporting and budget management
- strong communication and leadership skills
- ability to work flexible hours including evenings and weekends
- ability to resolve conflicts and manage employee relations
- proficiency in Microsoft Office and POS systems
Job Qualifications
- BA or BS with a business-related major
- accounting minor or credits preferred
- 3-5 years management experience in food-related or concessions industry
- concessions manager certificate from the National Association of Concessionaires
- nationally recognized advanced food service sanitation training certification
- excellent communication skills
- ability to make sound business decisions quickly
- solid knowledge of Microsoft Office, POS and timekeeping systems
- ability to work in a fast-paced event-driven environment
- thorough knowledge of concessions and premium services operations
- valid food handler's certificate and alcohol service permit if required
- familiarity with inventory control and menu planning
- knowledge of sanitation, food preparation, alcohol service, and safety standards
- ability to perform complex math functions
- ability to handle cash accurately
- high standards of integrity and professionalism
- ability to work independently
Job Duties
- assist in the overall effective management of the catering operations
- ensure total compliance with all alcohol service policies
- assist in the management of catered events from setup to teardown including communication with staff and guests
- ensure legal, efficient, professional, and profitable operation of the venue
- generate and review financial reports including budgets and projections
- conflict resolution and labor negotiations
- author, review and amend policies and contracts as directed by the General Manager
- oversee scheduling and labor allocation
- analyze ticket sales to anticipate staffing needs
- evaluate historic sales and purchasing data
- program and maintain the point of sale system
- direct and assist managers in preparing and attaining goals
- inspect operations to ensure quality standards
- prepare and submit reports on time
- develop an effective management team
- assist in evaluating managers' performance
- review and assist in menu and marketing plan development
- maintain relationships with show managers, vendors, and the public
Job Criteria
Experience
No experience required
Job Location
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