Title Assistant General Manager | Full-Time | University of Kansas Athletics

Oak View Group (OVG) is a pioneer in the premium live entertainment sector, specializing in venue development, management, hospitality, and sponsorship sales. Established in 2015, Oak View Group extends its influence across four continents, managing seven world-class venues and collaborating with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. The company is based on a vision to redefine the experience of live entertainment, merging innovation with operational excellence to deliver memorable experiences for guests and partners alike. The company prioritizes diversity, inclusion, and equal opportunity as fundamental components to its continued industry disruption and success. OVG is currently hiring for a full-time Assistant General Manager position located at the University of Kansas Athletics in Lawrence, Kansas. This pivotal role operates within the Food Services and Hospitality group, focusing on premium concession and catered event operations within a dynamic, event-driven environment. The successful candidate will be offered an annual salary ranging between $75,000 and $85,000, along with robust benefits including health, dental, and vision insurance, 401(k) savings and matching plans, and paid time off for vacation, sick days, and holidays.

The Assistant General Manager is a critical leadership role designed to assist the General Manager in all facets of venue and operations management for catering and food service activities. This role demands a high degree of professionalism, outstanding interpersonal skills, and a strong capacity for independent decision-making. The incumbent will supervise managerial, full-time, and part-time staff, ensuring compliance with all relevant labor laws, food safety regulations, sanitation standards, and alcohol service policies. With responsibilities spanning employee relations to financial oversight, the Assistant General Manager will serve as a hands-on leader who trains, coaches, and mentors team members while independently managing employment actions such as hiring, discipline, and promotions.

This position requires exceptional organizational and conflict-resolution skills, as well as expertise in labor negotiations, scheduling, and budget management. The Assistant General Manager will collaborate closely with the General Manager to analyze sales data, optimize staffing, and maintain accurate financial records using advanced point-of-sale and timekeeping systems. Compliance with state and federal regulations, especially concerning alcohol and food service, is a major focus, and the incumbent must actively monitor events to enforce policy adherence. The role also includes strategic oversight on menu and marketing initiatives, contract administration, and maintaining positive relationships with show managers, vendors, and guests to uphold the venue's reputation.

Candidates must be prepared to work a flexible, variable schedule including evenings and weekends to meet the demands of an event-driven venue. This is a high-impact role essential for the profitable and smooth operation of the University of Kansas Athletics food services, requiring the successful candidate to be detail-oriented, self-directed, and committed to excellence.