Title Assistant General Manager | Full-Time | Greenville SC Convention Center
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group is a leading company specializing in food services and hospitality management, operating at premier venues including convention centers and event spaces. With a commitment to delivering exceptional guest experiences and maintaining high standards of service, Oak View Group provides an innovative and dynamic work environment. The company is dedicated to professional excellence and operational efficiency, emphasizing employee development, compliance with safety and regulatory standards, and strategic financial management.
The role of Assistant General Manager at the Greenville SC Convention Center is a vital leadership position responsible for assisting the General Manager in overseeing the daily operations of the venue’s food and beverage services. This full-time role requires a proactive leader with a strong background in convention center operations or similar food-related venues, capable of ensuring legal compliance, financial profitability, and outstanding customer service. The Assistant General Manager will be instrumental in supervising all managerial and hourly staff, maintaining adherence to labor laws, sanitation regulations, and alcohol service policies. They will take charge of training, mentoring, and helping to build a cohesive, motivated team dedicated to meeting company quality standards.
This position involves managing the catering operations from event setup to teardown, monitoring service compliance, generating and analyzing financial reports, and coordinating scheduling and labor allocation to optimize operational efficiency. The Assistant General Manager will handle conflict resolution and participate in policy development, contract management, and strategic planning alongside the General Manager. Key responsibilities also include maintaining vendor relations, improving cost control, and ensuring accurate reporting and record keeping.
The successful candidate must exhibit excellent attendance, strong interpersonal skills, and the ability to make independent decisions under pressure. Flexibility with a variable event-driven schedule, including evenings and weekends, is required. The position offers an annual salary between $75,000 and $85,000 with eligibility for bonuses and a comprehensive benefits package including health, dental, and vision insurance, 401(k) savings plan with matching, and paid time off including vacation, sick leave, and holidays. This opportunity provides a significant career advancement for qualified individuals seeking to grow in hospitality management within a reputable and people-focused company.
The role of Assistant General Manager at the Greenville SC Convention Center is a vital leadership position responsible for assisting the General Manager in overseeing the daily operations of the venue’s food and beverage services. This full-time role requires a proactive leader with a strong background in convention center operations or similar food-related venues, capable of ensuring legal compliance, financial profitability, and outstanding customer service. The Assistant General Manager will be instrumental in supervising all managerial and hourly staff, maintaining adherence to labor laws, sanitation regulations, and alcohol service policies. They will take charge of training, mentoring, and helping to build a cohesive, motivated team dedicated to meeting company quality standards.
This position involves managing the catering operations from event setup to teardown, monitoring service compliance, generating and analyzing financial reports, and coordinating scheduling and labor allocation to optimize operational efficiency. The Assistant General Manager will handle conflict resolution and participate in policy development, contract management, and strategic planning alongside the General Manager. Key responsibilities also include maintaining vendor relations, improving cost control, and ensuring accurate reporting and record keeping.
The successful candidate must exhibit excellent attendance, strong interpersonal skills, and the ability to make independent decisions under pressure. Flexibility with a variable event-driven schedule, including evenings and weekends, is required. The position offers an annual salary between $75,000 and $85,000 with eligibility for bonuses and a comprehensive benefits package including health, dental, and vision insurance, 401(k) savings plan with matching, and paid time off including vacation, sick leave, and holidays. This opportunity provides a significant career advancement for qualified individuals seeking to grow in hospitality management within a reputable and people-focused company.
Job Requirements
- Bachelor's degree in business or related field preferred
- minimum 3 years management experience in convention center or food service operations
- valid Food Handler's certificate
- Alcohol Service Permit if required by state or local law
- advanced food service sanitation certification
- strong communication skills
- ability to work flexible hours including evenings and weekends
- proficiency with Microsoft Office and POS systems
- ability to handle cash responsibly
- excellent conflict resolution skills
- ability to manage and motivate teams
- knowledge of labor laws and compliance
- ability to work independently and make decisions under pressure
Job Qualifications
- Bachelor's degree in business-related field preferred
- 3-5 years of management experience in convention centers or similar food-related venues required
- concessions manager certificate from the National Association of Concessionaires preferred
- advanced food service sanitation training certification
- excellent communication and interpersonal skills
- ability to make sound operations decisions under pressure
- proficient in Microsoft Office, POS systems, and timekeeping systems
- ability to work in a fast-paced, event-driven environment
- thorough knowledge of concession operations, geographical locations, equipment, evacuation procedures, and facility access
- valid Food Handler’s certificate and Alcohol Service Permit as required
- familiarity with inventory cost control and menu planning
- knowledge of sanitation requirements, food preparation guidelines, alcohol service policies, and safety standards
- strong math skills including percentages
- cash handling skills
- high standards of professionalism, ethics, and confidentiality
- ability to work independently
Job Duties
- Assist in the overall effective management of the catering operations
- ensure total compliance with all alcohol service policies
- monitor alcohol service throughout events for compliance
- report alcohol service or compliance issues to management immediately
- assist in managing catered events from setup to teardown, including communication with staff and guests
- ensure legal, efficient, professional, and profitable operation of the venue
- generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L statements
- resolve conflicts including mediation, arbitration, and labor negotiations
- author, review, and amend policies and procedures as requested
- author and amend contracts as directed
- oversee scheduling and labor allocation
- work with General Manager to analyze ticket sales and anticipate staffing needs
- evaluate sales and purchasing data to identify purchasing patterns and cost of goods
- program and maintain the point of sale system for accurate reporting
- direct and assist managers in preparing and attaining future goals
- provide clear direction and follow up on assignments
- inspect operations regularly to maintain quality standards
- prepare and submit required reports timely
- develop an effective management team
- assist in evaluating managers’ performance
- review and assist in menu and marketing plan development
- establish and maintain positive relationships with show managers, suppliers, vendors, and the public
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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