Tire Service Advisor

Take Ten Tire and Service is a reputable automotive service center specializing in tire sales, repair services, and comprehensive vehicle maintenance solutions. Located in Tulsa, Oklahoma, this company has built a strong reputation through its commitment to quality service, customer satisfaction, and community engagement. As a thriving business within the automotive industry, Take Ten Tire and Service offers a dynamic and customer-focused environment where teamwork and professionalism are paramount. With its deep roots in automotive care and tire expertise, the company continuously strives to provide exceptional support and service tailored to meet the diverse needs of its clientele. This dedication positions Take Ten Tire and Service as a leader within the local automotive service market, known for dependable repairs and extensive tire-related services ranging from sales to commercial tire maintenance.\n\nThe role of Service Advisor at Take Ten Tire and Service is pivotal to maintaining the company’s standard of excellence and customer satisfaction. This role demands an individual who is energetic, team-oriented, and understands the critical nature of being the company’s face to its customers. A Service Advisor acts as the primary liaison between the customer and the service technicians, ensuring a smooth and positive experience from the initial greeting through the completion of vehicle service or repair. The successful candidate will be responsible for addressing customer vehicle-related concerns, providing accurate service recommendations, and meeting predetermined service sales objectives. This position requires great communication skills, technical knowledge related to automotive repair and maintenance, and the ability to use computer systems such as the Tiremaster program efficiently.\n\nCandidates with experience in automotive repair, tire sales, or maintenance will find this role particularly rewarding. The job is challenging and competitive, requiring a positive attitude, a strong work ethic, and a genuine commitment to superior customer service. The Service Advisor will be tasked with greeting customers, listening to their service needs, offering logical service or repair solutions, providing detailed and accurate cost estimates, and maintaining continuous communication with the service technicians to update customers on their vehicle's status. Furthermore, handling minor customer complaints tactfully, adhering to company policies, completing administrative duties such as preparing work orders, explaining work performed, and collecting payments are integral parts of the position.\n\nWorking at Take Ten Tire and Service provides an opportunity to engage with a professional and supportive team in a tire shop environment. The role involves standing for extended periods, walking, bending, and occasional lifting up to 50 pounds. The company values employees who take initiative in completing required training and participating in additional professional development. Take Ten Tire and Service offers a competitive pay scale commensurate with experience along with a comprehensive benefits package that includes medical, dental, and vision insurance, supplemental insurance, paid time off, holidays, and a 401(k) retirement plan with company matching up to 4 percent. This is an excellent opportunity for those who aspire to build a career in the automotive service industry within a friendly, fast-paced, and customer-focused setting.