Kelton Enterprises, LLC - Tim Hortons logo

Tim Hortons - Team Member - Tonawanda/Kenmore, NY

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.50
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible schedules
Competitive wages
weekly paycheck
Paid training
Employee Discounts
free uniforms
Service awards
Scholarship Opportunities
Paid Time Off
401(k)
Medical insurance

Job Description

Kelton Enterprises is a prominent franchise operator of Tim Hortons, the renowned Canadian coffee and fast-food establishment known for its commitment to quality, community, and customer service. Founded in 1999, Kelton Enterprises has grown to become the largest Tim Hortons franchisee in Western New York, proudly managing and operating 47 locations with an ever-expanding reach. As a local business with deep roots in the community, Kelton Enterprises has earned several prestigious honors including the 2025 Business of the Year by Amherst Chamber of Commerce, the 2023 Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year recognition by Buffalo Business First. This track record reflects Kelton's dedication to ethical business practices, supportive workplace culture, and active engagement in local communities.

Kelton Enterprises practices a people-centered approach where employees are seen as the heart of the operation. Employing over 1,000 team members across its many locations, the company seeks energetic, dependable, and friendly individuals who are eager to deliver fast, friendly, and accurate service to customers. This specific opportunity is for the role of a Team Member at Tim Hortons locations under the Kelton umbrella. The position is fast-paced and team-oriented, suitable for candidates looking to grow their career in the restaurant and hospitality industry.

The Team Member role is vital for ensuring an exceptional guest experience. Responsibilities include preparing food and beverages up to Tim Hortons standards, operating point-of-sale systems including mobile orders and delivery platforms, and maintaining cleanliness and stock levels within the store. Team Members also play a crucial role in creating a welcoming environment that encourages repeat visits from guests. This job is open to both part-time and full-time applicants, offering flexible shift schedules in the mornings, afternoons, and evenings to cater to diverse lifestyles.

Compensation for this role is competitive, with hourly wages ranging from $16.00 to $17.50 and weekly paychecks. New employees receive paid hands-on training and do not require prior experience, making it an excellent entry-level position for those interested in the foodservice industry. Additional perks include employee discounts, free uniforms, service awards, and scholarship opportunities for both team members and their families.

Kelton Enterprises not only values the current contributions of its Team Members but also supports career advancement within the company. Many leadership roles are filled by promoted Team Members, and with 47 locations, employees have real prospects for growth into roles such as Team Member Supervisor, Restaurant Lead, Restaurant Manager, and District Leadership positions. The company fosters an environment of learning and development, encouraging team members to build skills, gain experience, and advance professionally.

Working at Kelton Enterprises means joining a company that prioritizes its people, supports vibrant local communities, and is deeply committed to employee success. The vibrant, friendly, and team-focused workplace culture ensures that new hires are welcomed into a supportive environment conducive to both personal and professional growth. This role is ideal for dependable individuals with positive attitudes and strong communication skills, who thrive in fast-paced environments and are committed to maintaining high standards of service. If you are ready to embark on a dynamic career path with one of Western New York's leading franchise organizations, Kelton Enterprises invites you to apply and start your journey as a valued Team Member today.

Job Requirements

  • High school diploma or equivalent preferred
  • No prior experience required, paid hands-on training provided
  • Ability to work flexible shifts including morning, afternoon, and evening
  • Reliable transportation to and from work
  • Legal eligibility to work in the United States

Job Qualifications

  • Reliable and dependable
  • Strong team player
  • Positive attitude with strong communication skills
  • Ability to work in a fast-paced environment
  • Commitment to following company standards and procedures
  • Willingness to learn and grow

Job Duties

  • Deliver fast, friendly, and accurate service to every guest
  • Prepare food and beverages to Tim Hortons standards
  • Operate the point-of-sale system, mobile orders, and delivery platforms
  • Work as part of a team to keep the restaurant clean, stocked, and running smoothly
  • Create a welcoming environment that keeps guests coming back

Job Criteria

Experience

No experience required


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