Tim Hortons - Team Member - Lackawanna/Buffalo, NY

Kelton Enterprises is a premier franchisee of Tim Hortons, a globally recognized coffee and fast-food restaurant brand. Established in 1999, Kelton Enterprises has grown to become the largest Tim Hortons franchisee in Western New York, operating 47 locations and expanding steadily. Known for its commitment to community, exceptional guest service, and fostering a supportive workplace environment, the company has earned several prestigious accolades such as the 2025 Business of the Year from Amherst Chamber of Commerce, the 2023 Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year awarded by Buffalo Business First. With more than 1,000 dedicated employees, Kelton Enterprises embodies a culture focused on teamwork, growth opportunities, and service excellence at every level.

Working at Kelton Enterprises means being part of a vibrant and dynamic team that values positivity, dependability, and a customer-centric approach. As a Tim Hortons Team Member powered by Kelton Enterprises, you will play a crucial role in delivering fast, friendly, and accurate service that creates memorable experiences for every guest. This is a frontline role centered on hospitality and operational support where you will engage directly with customers, prepare food and beverages to the highest Tim Hortons standards, and maintain store presentation and operational flow. The position offers a variety of opportunities, including part-time and full-time shifts across morning, afternoon, and evening schedules, with competitive pay ranging from $16.00 to $17.50 per hour.

In addition to competitive wages, Kelton Enterprises supports its team members through a comprehensive benefits package that includes paid hands-on training, ensuring no previous experience is required to succeed. Team members enjoy a friendly, team-oriented work environment with employee discounts, free uniforms, service awards, and access to scholarship resources for themselves and their families. Eligible employees may also qualify for paid time off, 401(k) plans, and medical benefits. With a strong emphasis on career growth, many leaders within Kelton Enterprises began their journey as Team Members, progressing through roles such as Supervisor, Restaurant Lead, Restaurant Manager, and eventually into District Leadership positions.

This role is ideal for individuals who thrive in fast-paced environments, embrace teamwork, and possess a positive attitude combined with strong communication skills. It is a fantastic opportunity to build valuable skills, gain practical experience, and contribute positively to a company that truly cares about its employees and the communities it serves. Whether you’re looking for a launching pad for your hospitality career or aiming to grow within a large, successful franchise organization, Kelton Enterprises offers the platform and support to help you achieve your goals. Join Kelton Enterprises today and become an integral part of a company that is fostering growth, opportunity, and service excellence throughout Western New York.