Kelton Enterprises, LLC logo

Tim Hortons - Team Member - Hamburg, NY

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Competitive wages
flexible schedules
Part-time and full-time options
Training in food service
Service awards
Paid Time Off
401k
medical benefits
scholarship program
Employee Discounts
free uniforms

Job Description

Kelton Enterprises, LLC is the largest Tim Hortons franchisee in Western New York, founded in 1999 by David and Allanna Beaton. With over 47 locations across the region, including key stores at 5035 Southwestern Blvd. and 4066 Lakeshore Blvd. in Hamburg, NY, Kelton Enterprises has grown significantly since its inception. Recognized for excellence and ethics, the company has received several prestigious awards such as the 2025 Business of the Year by the Amherst Chamber of Commerce, the 2023 Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year by Buffalo Business First. These accolades reflect the organization’s steadfast commitment to ethical business practices, community involvement, and operational excellence. Kelton Enterprises prides itself on creating opportunities for its employees by fostering a supportive and inclusive work environment with over 1,000 team members.

As a crew member at Kelton Enterprises’ Tim Hortons restaurants, you will be part of a dynamic team dedicated to delivering exceptional guest service in a fun and family-oriented atmosphere. The role is designed to help individuals develop their customer service and leadership skills within a quick-service restaurant environment. Employees can expect competitive wages ranging from $16 to $17.50 per hour, flexible schedules with part-time and full-time shifts available for both mornings and evenings, and comprehensive training in food service. Crew members will engage with customers while efficiently preparing orders using various systems including point of sale, mobile order app, and DoorDash ordering system. The position offers potential career advancement into leadership roles for motivated employees. Benefits such as paid time off, 401k, medical plans for eligible staff, employee discounts, free uniforms, and a scholarship program further strengthen the compensation package. Kelton Enterprises is deeply invested in the success and well-being of its team, ensuring a rewarding work experience and the chance to contribute positively to the Western New York community.

Job Requirements

  • Reliable, dependable, team player
  • Strong communication and interpersonal skills
  • Ability to adhere to company standards
  • Able to provide friendly service in a fast-paced environment
  • Ability to prepare guest orders efficiently and accurately using point of sale, mobile order app, and DoorDash system

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team
  • Basic math and cash handling skills
  • Comfortable using technology such as point of sale and mobile apps
  • Willingness to learn and grow within the company

Job Duties

  • Provide friendly and efficient customer service
  • Prepare guest orders accurately using point of sale and other ordering systems
  • Maintain cleanliness and organization in the restaurant
  • Adhere to company standards and policies
  • Collaborate effectively with team members in a fast-paced environment
  • Participate in training and development programs
  • Assist in promoting a positive and fun workplace culture

Job Criteria

Experience

Entry Level (1-2 years)


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