Tim Hortons - Team Member - Hamburg, NY

Kelton Enterprises is a prominent franchise operator that proudly manages 47 Tim Hortons locations across Western New York, making it the largest Tim Hortons franchisee in the region. Established in 1999, the company has developed a strong presence within the community by delivering high-quality services and creating memorable experiences for its customers. Recognized for its outstanding business practices and commitment to community values, Kelton Enterprises has earned several accolades, including the 2025 Business of the Year award by the Amherst Chamber of Commerce, the 2023 Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year by Buffalo Business First. With a workforce exceeding 1,000 employees, the company is devoted to fostering opportunities for personal and professional growth while contributing positively to the communities it serves. As a franchise operator of Tim Hortons, Kelton Enterprises operates in a fast-paced retail food service environment focused on delivering quick, friendly, and consistent service to every guest. The company culture emphasizes teamwork, respect, and continuous improvement, providing an ideal atmosphere for individuals seeking to advance their careers in the hospitality and food service industry.

Joining Kelton Enterprises as a Team Member offers an excellent opportunity for individuals looking for a career in a dynamic, customer-focused environment. This role involves delivering fast, friendly, and accurate service while maintaining high standards of food and beverage preparation according to Tim Hortons guidelines. Team Members engage in operating various sales and order management systems, including point-of-sale terminals and digital ordering platforms, ensuring efficient transactional processes. Beyond customer interaction, employees work collaboratively with their peers to uphold cleanliness, organization, and overall operational effectiveness within the restaurant. The position requires adaptability to different shift schedules, including mornings, afternoons, and evenings, accommodating both part-time and full-time employment preferences. Employees receive competitive wages ranging from $16.00 to $17.50 per hour, coupled with weekly paychecks and comprehensive, paid hands-on training designed to equip new hires with the necessary skills and knowledge. Kelton Enterprises supports its workforce with employee discounts, free uniforms, service awards, and educational scholarship opportunities for team members and their families. Eligible employees also gain access to valuable benefits such as paid time off, 401(k) retirement savings plans, and medical coverage.

Kelton Enterprises highly values the career progression of its employees, with many leadership roles filled internally by those who began as Team Members. There is a clear pathway for career advancement from entry-level team positions up through supervisory and managerial roles, including Team Member Supervisor, Restaurant Lead, Restaurant Manager, and District Leadership. This growth trajectory underscores the company’s commitment to nurturing talent and providing meaningful, long-term employment opportunities. Candidates who join Kelton Entertainment can expect a supportive work environment where reliability, positivity, strong communication skills, and a willingness to learn are both appreciated and rewarded. This role is ideal for individuals ready to engage in a fast-paced atmosphere, uphold company standards, and contribute to a welcoming environment that encourages repeat visits from guests. Applicants should be dependable, team-oriented, and motivated to develop their skills and career within a respected and growing franchise organization.