Kelton Enterprises, LLC logo

Tim Hortons - Team Member - Greece, NY

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Competitive wages
flexible schedules
Part-time and full-time options
Paid Time Off
401k
medical benefits
Employee Discounts
training programs
Service awards
scholarship program
free uniforms

Job Description

Kelton Enterprises is a well-established and rapidly growing company founded in 1999, proudly recognized as the largest Tim Hortons franchisee in Western New York. Headquartered in Greece, NY, Kelton Enterprises operates over 47 locations across Western New York, offering a vibrant workplace with ample opportunities for personal and professional growth. The company has a distinguished history of accolades, including being named the 2025 Business of the Year by the Amherst Chamber of Commerce, the 2023 recipient of the Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year by Buffalo Business First. These honors reflect Kelton Enterprises' commitment to ethical business practices, community involvement, and exceptional service.

At Kelton Enterprises, the core philosophy revolves around creating opportunities for employees to build rewarding careers within a supportive and dynamic work environment. The company employs over 1,000 dedicated team members who share a passion for delivering excellent guest service and making a positive impact in the local community. The crew member role is designed to foster a fun, family-oriented atmosphere where team camaraderie and guest satisfaction are top priorities. Whether you are seeking a part-time or full-time position, morning or evening shifts, Kelton Enterprises offers flexible scheduling to accommodate diverse lifestyles and needs.

As a crew member, you will be part of a team dedicated to providing outstanding customer service in a fast-paced quick-service restaurant environment. Your responsibilities will include efficiently preparing guest orders using various platforms such as the point of sale system, mobile order app, and DoorDash ordering system. This role is an excellent entry point for individuals interested in developing their communication, interpersonal, and leadership skills. Employees receive comprehensive training in food service and enjoy a multitude of benefits aimed at supporting their well-being and career advancement.

Kelton Enterprises values reliable, dependable team players who exhibit strong communication skills and a commitment to maintaining high company standards. The work environment is friendly and team-oriented, ensuring every crew member feels supported and valued. The organization recognizes the contributions of its staff through service awards and also supports educational advancement through a scholarship program. Employee discounts, free uniforms, paid time off, 401(k) plans, and medical benefits for eligible employees underline the company’s dedication to creating a positive and sustainable work experience.

Joining Kelton Enterprises as a crew member means becoming part of a thriving business that not only emphasizes customer satisfaction but also fosters a culture of respect, integrity, and community involvement. This is an exciting opportunity for motivated individuals eager to advance their careers in the quick-service restaurant industry while contributing to a company that cares deeply about its employees and the communities it serves.

Job Requirements

  • Reliable and dependable
  • Strong communication skills
  • Ability to adhere to company standards
  • Provide friendly service in a fast-paced environment
  • Ability to efficiently prepare guest orders using point of sale system and mobile order platforms
  • Team player
  • Ability to work flexible schedules including mornings and evenings
  • Minimum age requirement as per local laws

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or retail is a plus
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math and cash handling skills
  • Willingness to learn and take direction
  • Team-oriented mindset

Job Duties

  • Provide friendly and efficient guest service
  • Prepare food and beverage orders accurately
  • Operate point of sale system and mobile ordering platforms
  • Maintain cleanliness and organization of work areas
  • Adhere to all food safety and company standards
  • Collaborate with team members to ensure smooth operations
  • Assist with training new crew members

Job Criteria

Experience

Entry Level (1-2 years)


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