Tim Hortons Restaurant Manager

Kelton Enterprises is a prominent franchise operator specializing in the Tim Hortons brand with a significant presence in Western New York. Established in 1999, Kelton Enterprises has grown to become the largest Tim Hortons franchisee in the region, currently operating 47 locations and continuing its expansion trajectory. This family-owned business has garnered numerous accolades, including the 2025 Business of the Year from the Amherst Chamber of Commerce, the 2023 Buffalo Niagara Business Ethics Award, and the 2020 Family Business of the Year by Buffalo Business First. Kelton Enterprises is dedicated to fostering a work environment where employees can thrive, develop their careers, and contribute meaningfully to their communities.

The role of Restaurant Manager at Tim Hortons, under the leadership of Kelton Enterprises, is a dynamic and hands-on leadership position designed for individuals passionate about restaurant management and team development. This position entails a broad scope of responsibilities, including overseeing restaurant operations, managing a sizable team, and ensuring a top-notch guest experience is consistently delivered. The Restaurant Manager plays a vital role in driving sales performance, maintaining operational and financial controls, and upholding the highest standards of food safety and cleanliness.

As a Restaurant Manager, you will lead and mentor a team of up to 40 team members and supervisors, cultivating a positive and high-energy culture centered on teamwork, accountability, and excellence. You will be responsible for the overall restaurant performance by effectively managing sales, labor costs, and food expenses while ensuring efficient inventory control and accurate financial records. Your leadership will directly impact the restaurant’s ability to serve fast, friendly service and high-quality products, enhancing customer satisfaction and brand loyalty.

The position requires close collaboration with district and support teams to meet and exceed business goals, making this an excellent opportunity for those eager to contribute to a successful and expanding franchise. Kelton Enterprises emphasizes professional growth, offering continuous training and leadership development programs that encourage career advancement. The starting salary for this role ranges between $60,000 and $65,000 annually, supplemented by bonus potential, making it a competitive opportunity for restaurant management professionals.

This role demands strong leadership capabilities, excellent communication, and problem-solving skills. A 2-year college degree or equivalent experience is preferred, coupled with the ability to commit to a 45 to 50-hour workweek. Reliable transportation is also essential due to the geographic distribution of locations in the Buffalo area, covering both northern and southern towns. ServSafe certification is required or can be obtained through provided training, underscoring the commitment to food safety and compliance.

Joining Kelton Enterprises as a Restaurant Manager means becoming part of a reputable company that values its employees as integral to its success. The company’s culture promotes growth from within, offering pathways from team member positions to leadership roles. This opportunity is ideal for aspiring leaders dedicated to excellence in restaurant operations and who are eager to make a significant impact in their communities through their leadership and management skills.