Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Tim Hortons is a renowned Canadian multinational fast food restaurant chain, famously celebrated for its coffee and doughnuts. Established with a commitment to providing high-quality products and an inviting guest atmosphere, Tim Hortons has become a staple in the quick-service restaurant industry. Known for its warm and welcoming environment, Tim Hortons not only focuses on delivering excellent food and beverages but also emphasizes community engagement and employee development. The company strives to uphold its brand promise of exceptional guest experiences through customer service and continuous innovation in its offerings. Operating numerous locations across Canada and abroad, Tim Hortons offers a dynamic workplace for individuals passionate about food service and hospitality.
The Assistant Manager role at Tim Hortons is a key leadership position designed to support the smooth and efficient operation of the restaurant. This position plays an essential role in managing daily restaurant operations and ensuring that all aspects align with the Tim Hortons standards related to product quality, customer service, cleanliness, and operational excellence. The Assistant Manager’s primary responsibility is to sustain and enhance sales growth and profitability by effectively directing the team and maintaining a positive work environment. Furthermore, the role involves actively participating in staff training, performance management, inventory oversight, and maintaining compliance with health and safety regulations. This position requires dedication to delivering an exceptional guest experience, demonstrated leadership qualities, and a proactive approach to problem-solving. It also includes managing shifts in varied timings, typically a morning shift from 6 am to 2 pm and an afternoon shift from 2 pm to 10 pm. With opportunities for career advancement within a supportive team, the Assistant Manager contributes significantly to the ongoing success of Tim Hortons operations and customer satisfaction. This position is ideal for individuals who thrive in a fast-paced environment and are committed to upholding the brand’s values while driving operational efficiencies and team performance.
The Assistant Manager role at Tim Hortons is a key leadership position designed to support the smooth and efficient operation of the restaurant. This position plays an essential role in managing daily restaurant operations and ensuring that all aspects align with the Tim Hortons standards related to product quality, customer service, cleanliness, and operational excellence. The Assistant Manager’s primary responsibility is to sustain and enhance sales growth and profitability by effectively directing the team and maintaining a positive work environment. Furthermore, the role involves actively participating in staff training, performance management, inventory oversight, and maintaining compliance with health and safety regulations. This position requires dedication to delivering an exceptional guest experience, demonstrated leadership qualities, and a proactive approach to problem-solving. It also includes managing shifts in varied timings, typically a morning shift from 6 am to 2 pm and an afternoon shift from 2 pm to 10 pm. With opportunities for career advancement within a supportive team, the Assistant Manager contributes significantly to the ongoing success of Tim Hortons operations and customer satisfaction. This position is ideal for individuals who thrive in a fast-paced environment and are committed to upholding the brand’s values while driving operational efficiencies and team performance.
Job Requirements
- high school diploma or equivalent
- previous experience in food service or retail environment
- strong leadership capability
- excellent communication skills
- ability to work flexible shifts including early mornings and late evenings
- knowledge of health and safety regulations
Job Qualifications
- previous experience in restaurant management or leadership roles
- strong communication and interpersonal skills
- ability to lead and motivate a team
- knowledge of health and safety standards
- proficiency in inventory management
- customer service excellence
- ability to manage schedules and shifts
Job Duties
- assist in managing all restaurant operations to meet Tim Hortons standards around people, product, cleanliness and guest experience
- help sustain, direct and increase sales growth and profit levels
- lead and support restaurant team members effectively
- ensure adherence to health and safety regulations
- manage staff scheduling and shift operations for morning and afternoon shifts
- oversee inventory control and order supplies
- participate in staff training and performance evaluations
Job Criteria
Experience
No experience required
Job Location
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