Job Overview
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Thompson is recognized for delivering a luxury lifestyle experience through its exceptional hospitality services. This company operates in the luxury hotel and lifestyle sector, renowned for blending sophisticated design with attentive, personalized service. Thompson creates environments that foster spontaneity and authenticity, inviting guests to immerse themselves in unique, memorable moments. With a firm commitment to quality, style, and guest satisfaction, Thompson has established itself as a leader in the hospitality industry, offering both world-class accommodations and dining experiences tailored to the tastes and preferences of discerning clientele.
The role of the restaurant server at Thompson is more than just taking orders and serving food. It is about embodying the brand's philosophy of luxury and exceptional service, providing guests with a vibrant yet genuine dining atmosphere. This position calls for an individual who is passionate about hospitality, enjoys engaging with guests through casual conversation, and understands the subtleties of creating an unforgettable experience. The server plays a key role in the restaurant by ensuring that every dining interaction reflects the highest standards of service and attention to detail. They must respond promptly and warmly to guest needs, from explaining menu selections to delivering orders correctly and efficiently, always maintaining a professional yet approachable demeanor.
Servers at Thompson are expected to have a sharp sense of humor, a spirited personality, and the ability to anticipate guest needs before they are voiced. This ability to intuitively understand and fulfill guest expectations helps reinforce the culture of great design and service that the company is known for. The restaurant environment at Thompson is fast-paced and dynamic, requiring servers to be attentive, physically capable, and resilient, ready to handle the demands of the job while remaining composed and courteous. Training and knowledge about the menu and current promotions are essential, enabling servers to make informed recommendations and enhance the overall dining experience.
The employment type for this role is typically full-time or part-time within the hospitality division of Thompson, with remuneration aligned to industry standards for luxury establishments. Servers have opportunities to interact closely with guests, contributing directly to the restaurant's reputation and the broader brand experience. Working at Thompson is ideal for those who thrive in a collaborative, design-focused setting and who take pride in delivering service that consistently exceeds expectations. Serving alcoholic and non-alcoholic beverages responsibly and adhering to legal regulations is also a critical responsibility, ensuring both compliance and guest safety.
Ultimately, the Thompson restaurant server is a cornerstone of the guest experience, blending efficiency, enthusiasm, and expertise to make every visit exceptional. This role fits individuals who not only have hospitality skills but also a genuine passion for enhancing people’s lives through service and interaction.
The role of the restaurant server at Thompson is more than just taking orders and serving food. It is about embodying the brand's philosophy of luxury and exceptional service, providing guests with a vibrant yet genuine dining atmosphere. This position calls for an individual who is passionate about hospitality, enjoys engaging with guests through casual conversation, and understands the subtleties of creating an unforgettable experience. The server plays a key role in the restaurant by ensuring that every dining interaction reflects the highest standards of service and attention to detail. They must respond promptly and warmly to guest needs, from explaining menu selections to delivering orders correctly and efficiently, always maintaining a professional yet approachable demeanor.
Servers at Thompson are expected to have a sharp sense of humor, a spirited personality, and the ability to anticipate guest needs before they are voiced. This ability to intuitively understand and fulfill guest expectations helps reinforce the culture of great design and service that the company is known for. The restaurant environment at Thompson is fast-paced and dynamic, requiring servers to be attentive, physically capable, and resilient, ready to handle the demands of the job while remaining composed and courteous. Training and knowledge about the menu and current promotions are essential, enabling servers to make informed recommendations and enhance the overall dining experience.
The employment type for this role is typically full-time or part-time within the hospitality division of Thompson, with remuneration aligned to industry standards for luxury establishments. Servers have opportunities to interact closely with guests, contributing directly to the restaurant's reputation and the broader brand experience. Working at Thompson is ideal for those who thrive in a collaborative, design-focused setting and who take pride in delivering service that consistently exceeds expectations. Serving alcoholic and non-alcoholic beverages responsibly and adhering to legal regulations is also a critical responsibility, ensuring both compliance and guest safety.
Ultimately, the Thompson restaurant server is a cornerstone of the guest experience, blending efficiency, enthusiasm, and expertise to make every visit exceptional. This role fits individuals who not only have hospitality skills but also a genuine passion for enhancing people’s lives through service and interaction.
Job Requirements
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal communication skills
- Must have physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal communication skills
- Must have physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
Job Duties
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
- Anticipate guest needs, ascertain satisfaction, and offer suggestions
- Properly and accurately close guest checks
- Process cash and credit card payments
- Breakdown, clean and set-up of tables, buffets, and food stations
- Set tables according to type of event and service standards
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Complete closing duties, including restocking items, turning off lights, etc
- Ensure adherence to quality expectations and standards
- All other duties as assigned by leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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