
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.50
Work Schedule
Day Shifts
Benefits
Paid Time Off
flexible schedule
Employee Discounts
wellness programs
friendly work environment
Job Description
Our organization is a dynamic and member-focused health and fitness center dedicated to fostering a welcoming and motivating environment for all individuals seeking to improve their wellness and lifestyle. Emphasizing quality service and personalized attention, we strive to provide an exceptional fitness experience that encourages community, health, and personal growth. Whether members are seasoned athletes or beginners just starting their fitness journey, our goal is to support and inspire their progress in a clean, safe, and vibrant facility.
The Front Desk Associate plays a crucial role as the first point of contact between the gym and its members, prospective members, and guests. This position is key to setting the tone for exceptional experiences through outstanding customer service and administrative support. The role involves warmly greeting guests and members, efficiently managing check-ins, handling inquiries, resolving issues promptly, and assisting with general administrative duties. Work hours are primarily morning shifts from 4:45 am to 9 am or 12 pm, offering both part-time and full-time employment opportunities. This role suits individuals who are natural people persons with a passion for health and fitness, ready to leverage their communication skills to create positive interactions and lasting impressions. The Front Desk Associate contributes significantly to maintaining a supportive community atmosphere, ensuring facility rules are enforced, and assisting in keeping the environment clean and safe. This position is ideal for candidates who are proactive, attentive, and dedicated to customer satisfaction and facility excellence. Joining our team means becoming part of a committed and passionate group focused on enhancing member engagement and promoting healthy lifestyles through a high level of service and care.
The Front Desk Associate plays a crucial role as the first point of contact between the gym and its members, prospective members, and guests. This position is key to setting the tone for exceptional experiences through outstanding customer service and administrative support. The role involves warmly greeting guests and members, efficiently managing check-ins, handling inquiries, resolving issues promptly, and assisting with general administrative duties. Work hours are primarily morning shifts from 4:45 am to 9 am or 12 pm, offering both part-time and full-time employment opportunities. This role suits individuals who are natural people persons with a passion for health and fitness, ready to leverage their communication skills to create positive interactions and lasting impressions. The Front Desk Associate contributes significantly to maintaining a supportive community atmosphere, ensuring facility rules are enforced, and assisting in keeping the environment clean and safe. This position is ideal for candidates who are proactive, attentive, and dedicated to customer satisfaction and facility excellence. Joining our team means becoming part of a committed and passionate group focused on enhancing member engagement and promoting healthy lifestyles through a high level of service and care.
Job Requirements
- Previous customer service experience preferred
- strong communication and customer service skills
- upbeat and positive attitude
- passion for health and fitness
- basic computer proficiency
Job Qualifications
- Previous customer service experience preferred
- strong communication and customer service skills
- upbeat and positive attitude
- passion for health and fitness
- basic computer proficiency
Job Duties
- Enthusiastically greet members, prospective members, and guests
- provide a high-level of customer service to all members and effectively resolve issues
- handle front desk activities including answering phones and checking-in members
- take prospective members on tours of the facility
- ensure gym systems and processes are followed
- enforce facility rules and regulations, ensuring facility is clean and safe
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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