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Third Keyholder

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $17.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
401(k) retirement plan
Paid vacation
Paid holidays
employee discount
Paid sick time

Job Description

ECCO is a globally recognized footwear company known for its commitment to quality, comfort, and innovative design. Founded in Denmark, ECCO has grown into one of the world’s premier footwear brands with a strong international presence. As a family-owned company, it emphasizes a culture of passion, sustainability, and lifelong learning, providing employees with a dynamic and supportive work environment. ECCO prides itself on fostering a multicultural workplace with more than 25,000 team members worldwide who share a dedication to creating the footprints of tomorrow. The company offers meaningful employment opportunities with a focus on professional growth, inclusivity, and industry leadership in footwear technology and retail management.

The role of a Third Keyholder at ECCO is a vital position within the retail team, designed for motivated and enthusiastic professionals who are eager to contribute to the company’s ongoing success. This position is integral in supporting the Store Manager by driving and surpassing store financial goals, ensuring that every customer experiences the highest standard of service and satisfaction. As a Third Keyholder, you will assist in managing the store’s merchandise and inventory, maintaining operational excellence, and upholding administrative duties to keep the retail environment organized and efficient. Additionally, the position involves providing training, coaching, and professional development opportunities to the store team, enabling each member to reach their potential and contribute to the overall store performance.

You will play a key role in enforcing ECCO’s policies and procedures, assigning clear goals to team members, and motivating them to exceed expectations. Strong communication and organizational skills are essential, as you will be responsible for prioritizing tasks, resolving customer service challenges with sound judgment, and serving as a brand ambassador who embodies ECCO’s culture of innovation and sustainability. Acting as a role model on the sales floor, you will demonstrate effective selling techniques and foster a positive and energetic atmosphere that aligns with ECCO’s values and business objectives.

The compensation for the Third Keyholder position ranges from $17.00 to $17.50 per hour, with quarterly performance bonuses available based on store results and individual contributions. ECCO offers a comprehensive benefits package including medical, dental, and vision insurance; flexible spending accounts; a 401(k) retirement plan; paid vacation, sick time, and holidays; as well as a generous employee discount. Benefit eligibility may vary depending on location, scheduled hours, and length of employment. ECCO is committed to providing equal employment opportunities and reasonable accommodations to enable all employees to perform their jobs successfully while maintaining a discrimination-free workplace. This role represents a tremendous opportunity for career advancement within a forward-thinking and globally respected brand committed to sustainability and innovation.

Job Requirements

  • high school diploma or equivalent
  • prior retail experience preferred
  • ability to work flexible hours including weekends and holidays
  • strong leadership qualities
  • dependable and punctual
  • ability to resolve customer service issues
  • legal authorization to work in the United States

Job Qualifications

  • experience in retail or customer service
  • strong communication skills
  • ability to prioritize and organize work
  • ability to coach and develop team members
  • knowledge of inventory management
  • basic computer skills
  • positive attitude

Job Duties

  • drive and exceed store financial goals
  • assist Store Manager in managing merchandise and inventory
  • maintain operational and administrative excellence
  • provide training and coaching to store team
  • ensure compliance with company policies and procedures
  • assign goals and motivate employees
  • communicate information to management and staff

Job Criteria

Experience

Mid Level (3-7 years)


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