Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive rates
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Career growth opportunities
Job Description
The Global Ambassador is a premier luxury hotel situated at the intersection of Phoenix, Scottsdale, and Paradise Valley, offering an internationally inspired hospitality experience. Founded by hospitality innovator Sam Fox, it is the newest addition to his growing Author & Edit collection, which emphasizes global perspectives combined with a deep connection to local surroundings. This 141-room hotel features inspired design, world-class dining, and elevated wellness amenities, including an exclusive members club and a bespoke fitness and wellness center with a luxurious spa. Recognized with a MICHELIN Key in both 2024 and 2025, and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador is a destination that combines elevated luxury with unmatched service and unique guest experiences.
Within this distinguished hotel, théa stands as a flagship rooftop restaurant offering Mediterranean culinary delights paired with stunning views of Camelback Mountain. Named after the goddess of light, théa invites guests to enjoy vibrant mezze, house-made pastas, and bold shareable plates within an ambiance energized by lively DJs and a classic yet unexpected cocktail program featuring one of the largest rosé collections in the country. Serving dinner daily and weekend brunch, théa has been recognized by Condé Nast Traveler as one of the world’s best new hotel restaurants.
The role of Assistant General Manager at théa offers an outstanding opportunity for experienced hospitality professionals to contribute significantly during an exciting growth phase as théa's concept expands to the Dallas market. This full-time position based in Phoenix provides a competitive salary and allows you to be part of a luxury property that is committed to innovation and excellence in hospitality. Benefits include medical, dental, and vision coverage when working 25 hours or more weekly, a retirement savings program with company matching, and paid time off.
As Assistant General Manager, you will be instrumental in helping to launch and develop this exciting new restaurant concept by providing leadership and direction for the daily operations of the restaurant. You will collaborate closely with the team to develop and execute the overall concept, vision, and direction, which encompasses food and beverage offerings, service style, entertainment, ambiance, and décor aligned with the upscale positioning of théa.
Your responsibilities will include managing guest reservations, seating, and special event coordination, ensuring adherence to operational standards, compliance with legal regulations and maintaining exceptional guest experiences. Leadership qualities coupled with business acumen and attention to detail are essential to nurture and mentor the restaurant team, fostering a culture committed to hospitality every time.
This position offers career growth opportunities within an expanding, forward-thinking hospitality brand with a passionate team dedicated to redefining hospitality standards in Phoenix and beyond. Joining théa and The Global Ambassador means being part of a luxury experience committed to creating unforgettable moments and delivering exceptional service that sets new benchmarks in the industry.
Within this distinguished hotel, théa stands as a flagship rooftop restaurant offering Mediterranean culinary delights paired with stunning views of Camelback Mountain. Named after the goddess of light, théa invites guests to enjoy vibrant mezze, house-made pastas, and bold shareable plates within an ambiance energized by lively DJs and a classic yet unexpected cocktail program featuring one of the largest rosé collections in the country. Serving dinner daily and weekend brunch, théa has been recognized by Condé Nast Traveler as one of the world’s best new hotel restaurants.
The role of Assistant General Manager at théa offers an outstanding opportunity for experienced hospitality professionals to contribute significantly during an exciting growth phase as théa's concept expands to the Dallas market. This full-time position based in Phoenix provides a competitive salary and allows you to be part of a luxury property that is committed to innovation and excellence in hospitality. Benefits include medical, dental, and vision coverage when working 25 hours or more weekly, a retirement savings program with company matching, and paid time off.
As Assistant General Manager, you will be instrumental in helping to launch and develop this exciting new restaurant concept by providing leadership and direction for the daily operations of the restaurant. You will collaborate closely with the team to develop and execute the overall concept, vision, and direction, which encompasses food and beverage offerings, service style, entertainment, ambiance, and décor aligned with the upscale positioning of théa.
Your responsibilities will include managing guest reservations, seating, and special event coordination, ensuring adherence to operational standards, compliance with legal regulations and maintaining exceptional guest experiences. Leadership qualities coupled with business acumen and attention to detail are essential to nurture and mentor the restaurant team, fostering a culture committed to hospitality every time.
This position offers career growth opportunities within an expanding, forward-thinking hospitality brand with a passionate team dedicated to redefining hospitality standards in Phoenix and beyond. Joining théa and The Global Ambassador means being part of a luxury experience committed to creating unforgettable moments and delivering exceptional service that sets new benchmarks in the industry.
Job Requirements
- 5 years of restaurant management experience in a luxury dining environment
- experience preferably in a hotel setting
- ability to provide leadership and direction to teams
- excellent communication and organizational skills
- knowledge of hospitality industry standards and laws
- capacity to manage daily operations efficiently
- ability to foster positive relations with guests, vendors, and staff
- eligibility to work in the United States
- willingness to undergo background checks
Job Qualifications
- 5 plus years of restaurant management experience in luxury dining
- superb leadership abilities
- strong business acumen
- attention to detail
- passion for exceptional hospitality
- ability to execute restaurant concepts including food and beverage program, service style and standards
- experience managing reservations and private events
- compliance knowledge with relevant laws and regulations
- excellent team mentoring and development skills
- ability to collaborate on menu and wine list creation
- open and curious mindset focused on tailored guest experiences
Job Duties
- assist in developing and executing the overall concept, vision and direction for the restaurant including food and beverage program and service style
- collaborate on creating menus, wine lists, and other offerings aligned with upscale positioning
- manage daily restaurant operations ensuring excellent guest experiences and operational efficiency
- oversee guest reservations, seating arrangements, and private events or banquet functions
- ensure compliance with all applicable laws and regulations
- foster positive relations with restaurant members, hotel guests, vendors, and staff
- mentor and develop restaurant teams contributing to the success of the hotel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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