Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $29,553.09 - $34,807.32
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Tennessean Personal Luxury Hotel & Residences is a hallmark of elegance and sophistication located in downtown Knoxville, Tennessee, perfectly positioned beside the city’s largest public greenspace at World’s Fair Park. This luxury establishment offers guests an experience steeped in contemporary comfort and style, with breathtaking mountain and park views that elevate the ambiance. The Tennessean features 82 beautifully appointed rooms and suites, each designed with attention to detail to please all five senses. Guests enjoy amenities such as in-room Illy coffee makers, Bluetooth-compatible Cuby radios, plush pillow-top mattresses, high-quality luxury linens, and private powder rooms stocked with the finest... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong customer service orientation
- Basic financial arithmetic skills
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Proven ability to deliver exceptional guest service and enhance guest satisfaction
- Strong verbal and written communication skills
- Ability to multitask and efficiently manage time
- Problem-solving skills with a proactive approach
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
- Use hotel management software and Microsoft Office suite to perform daily operations
- Assist in maintaining a smooth and welcoming front desk environment
Job Location
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