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The Saint Hotel Autograph Collection - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel is a distinguished property located on the historic Canal Street, renowned for its unique charm and prime location just steps away from multiple streetcar stops. As a proud member of the Autograph Collection, our hotel embraces a distinct identity that is reflective of both the establishment's spirit and the vibrant personalities of our associates. This philosophy fosters a culture that is "Exactly Like Nothing Else\u00ae," allowing guests and employees alike to experience something truly special and memorable. We take pride in cross-departmental training, which not only enhances the skills of our team but also paves the way for... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software and Microsoft Office suite
- excellent communication skills
- ability to multitask
- strong problem-solving skills
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficient in Microsoft Office suite
- strong communication and interpersonal skills
- excellent problem-solving abilities
- ability to multitask effectively
Job Duties
- greet guests warmly and provide top-tier customer service
- communicate clearly and confidently with guests and team members
- resolve guest issues and challenges promptly and effectively
- manage reservations, check-ins, and check-outs efficiently
- handle financial transactions and maintain accurate records
- coordinate with other departments to ensure smooth operations
- maintain a tidy and organized front desk area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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