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The Pool - Food Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
flexible schedule

Job Description

This position is offered by a hospitality establishment that specializes in providing exceptional food and beverage service in a poolside environment. The venue prides itself on delivering a superior guest experience by combining attentive service with a clean and organized atmosphere. The company values professionalism, teamwork, and maintaining high standards of health and safety. They operate in a dynamic setting where interaction with guests is constant and the ability to multitask efficiently is essential.

The role focuses on supporting various operational aspects of the establishment including bar service, poolside food delivery, and maintaining cleanliness and organization of the surrounding areas. Candidates will be expected to bring a strong attention to detail, excellent communication skills, and the ability to work cooperatively with servers, bartenders, kitchen staff, and other team members. This job operates in shifts that may include nights, weekends, and holidays, reflecting the 24/7 nature of hospitality services around pool and bar areas.

Specific responsibilities entail ensuring all food and beverage requests are handled accurately and promptly while maintaining familiarity with menu items to provide alternatives and suggestive selling when appropriate. Employees are expected to operate Point of Sale systems proficiently, manage food runner station duties, and maintain compliance with Health Department standards. There is an emphasis on physical stamina as the role involves extensive standing, walking, lifting, and various repetitive motions.

This position is ideal for candidates who are at least 18 years old with previous hospitality or poolside service experience or a comparable combination of education and skills. The employer is committed to providing reasonable accommodations to meet the needs of qualified individuals with disabilities. Overall, this job offers an engaging work environment with varied duties centered on high-quality guest services and operational excellence.

Job Requirements

  • Minimum age of 18 years
  • Ability to operate POS and other transaction equipment
  • Strong coordination and problem-solving abilities
  • Flexibility to work nights, weekends, and holidays
  • Physical ability to stand, walk, reach, bend, crouch, kneel, balance, push, pull, and lift weight up to 75 lbs
  • Ability to repeatedly use dominant hand and feet
  • Visual abilities including distance, depth perception, field of vision, and color vision
  • Capability to work outdoors in varying conditions including heat, cold, wet, humidity, and noise
  • Previous experience in hospitality or pool service or equivalent education and training

Job Qualifications

  • Previous hospitality or pool setting experience
  • Ability to operate a cash register, calculator, telephone, and credit card machine
  • Ability of simple reading and task completion skills
  • Skills in coordination, analyzing, instructing, precision working, following instructions, memorization, problem solving, independent judgment, and decision making
  • Flexible to work all shifts including holidays, nights, and weekend hours
  • Minimum age requirement of 18 years

Job Duties

  • Communicate with guests professionally, answering questions and offering assistance when possible
  • Possess a strong attention to detail maintaining the cleanliness of the bars, pool, and surrounding areas
  • Comprehensive knowledge of all menus, offering alternatives and suggestive upselling when possible
  • Providing superior service while accurately accommodating all food and beverage requests
  • Help assist servers, bartenders, bar helpers and kitchen staff in performance of their daily job functions
  • Maintain proper and adequate set-up of food service areas and kitchen on a daily basis including before, during, and after shift
  • Accurately and efficiently operate a Point of Sale System (POS), creating checks for all guests appropriately billing, and closing out all transactions
  • Perform specific tasks related to the food runner station and kitchen including organizing, ordering, stocking, food expo, serving, busing and cleaning before, during, and after shift
  • Execute set-up, break down, and daily maintenance of all food service areas and stations
  • Adhere to Health Department standards at all times as well as promoting a neat, clean and organized environment
  • Attend and participate in all meetings as required
  • Any other duties as assigned within the scope of this position

Job Criteria

Experience

Entry Level (1-2 years)


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