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The Oak - Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.25 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

The Oak Restaurant, located within the renowned Ojai Valley Inn, is a distinguished dining establishment known for its luxurious ambiance and exceptional service standards. The Ojai Valley Inn itself is a premier resort destination offering guests a unique blend of luxury accommodations, fine dining, and a relaxing atmosphere nestled in the picturesque landscape of Ojai, California. With a commitment to exceeding guest expectations, the resort prides itself on delivering a seamless and memorable experience at every touchpoint, including the culinary offerings of the Oak Restaurant.

As an Oak Server, you will play a pivotal role in upholding the resort's... Show More

Job Requirements

  • High school graduate
  • one year experience in a restaurant environment
  • ability to communicate effectively in English
  • ability to work flexible schedule including weekends and holidays
  • positive and friendly personality
  • ability to work as part of a team
  • ability to follow Ojai Valley Inn standards of presentation, body language, and verbiage
  • ability to perform basic mathematical computations
  • maintain professional appearance and behavior
  • ability to prioritize and organize work tasks
  • ability to handle difficult customer situations calmly
  • knowledge of hotel standards and emergency procedures
  • maintain discretion and confidentiality
  • ability to follow directions
  • physical ability to perform job duties
  • willing to work a flexible schedule

Job Qualifications

  • One year in a restaurant environment
  • possess a positive, outgoing, and friendly personality
  • ability to follow Ojai Valley Inn standards of presentation, body language, and verbiage
  • ability to work cohesively with other employees as part of a team
  • high school graduate
  • proficiency in reading, writing, and oral English
  • excellent people skills
  • effective communication with guests, vendors, and coworkers
  • ability to perform basic math
  • verbal and writing skills
  • ability to prioritize and organize work
  • ability to follow directions
  • knowledge of hotel standards, policies, and procedures
  • ability to maintain discretion and confidentiality
  • ability to handle obstacles professionally
  • maintain professional appearance and behavior
  • knowledge of Ojai Valley Inn philosophy and practices

Job Duties

  • Host/welcoming guests and seating
  • taking drink and food orders
  • wine service
  • water service
  • clearing and resetting tables
  • working with a team to ensure guest needs and expectations are met
  • constantly engaging with guests and anticipating needs
  • following luxury service standards
  • correct order entry and billing
  • maintaining cleanliness and order of dining areas
  • greeting guests in an upbeat and professional manner
  • describing menu selections and daily specials
  • confirming orders and ensuring timely delivery
  • suggestive selling of beverages and menu items
  • handling guest requests and dietary restrictions
  • managing table service cycle efficiently
  • removing soiled dishes and trash promptly
  • offering desserts and after-dinner beverages
  • presenting checks and managing billing process
  • completing closing duties and maintaining station appearance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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