The Oak - Busser Part-Time

The Oak at Ojai Valley Inn is a distinguished upscale dining establishment located within the luxurious Ojai Valley Inn resort. Known for its superior service standards and exquisite culinary offerings, The Oak provides guests with an exceptional dining experience set in a beautiful, serene environment. The restaurant prides itself on combining sophistication with warmth, creating an inviting atmosphere that caters to both locals and visitors seeking a high-quality experience. With a reputation built on delivering impeccable customer service, attention to detail, and a commitment to hospitality, The Oak is a staple in the Ojai Valley resort and a key feature in its overall guest experience.

The Busser position at The Oak is an integral role that supports the seamless operation of the restaurant by ensuring the dining area runs smoothly and guests receive attentive, professional service from the moment they enter. This role involves a variety of duties from greeting tables to setup and breakdown responsibilities. The Busser is vital in enhancing the overall guest experience through attentiveness, awareness, and proactive service. They are expected to maintain the highest standards of cleanliness and presentation, in line with the Ojai Valley Inn's (OVI) renowned standards and philosophy. This includes initial guest greeting, water presentation, bread service, table clearing and resetting, refreshing drinks promptly, and setup and breakdown of restaurant areas.

This role demands a calm and poised demeanor even in fast-paced environments, excellent communication and interpersonal skills, and a positive, outgoing personality to engage with guests and team members effectively. The Busser contributes to creating a welcoming atmosphere by anticipating guest needs and acting to improve their experience, embodying the resort's mission of exceeding guest expectations. The ideal candidate will have at least 2 to 3 years of food and beverage experience in an upscale setting and a thorough understanding of OVI standards of presentation, body language, and verbiage.

Teamwork is critical for success in this position, as the Busser collaborates closely with servers, management, and other departments to promote a harmonious working environment. The role also requires the flexibility to work nights, weekends, and holidays as part of a varied schedule. Commitment to professionalism, integrity, appearance, and safety is essential to uphold the reputation of The Oak and Ojai Valley Inn. The Busser must be detail-oriented, able to handle problems calmly and discreetly, and maintain confidentiality where necessary. This employment opportunity is well-suited for individuals passionate about hospitality and eager to contribute to a premier resort dining experience.