The Kitchen Food Runner/Busser, Part-Time

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) Plan

flexible schedule

Career development opportunities

Job Description

The Houstonian Hotel, Club & Spa is renowned for offering a luxurious and memorable experience to its members and guests. Nestled in the vibrant city of Houston, Texas, this distinguished establishment boasts upscale accommodations, exceptional dining services, and a full-service spa and club. The hotel prides itself on delivering impeccable customer service, maintaining an elegant ambiance, and upholding the highest standards of professionalism across all departments. Known for its dedication to exceeding guest expectations, The Houstonian embodies sophistication, comfort, and exclusivity in every aspect of its offerings. As a prominent player in Houston's hospitality industry, the hotel attracts a diverse clientele seeking both leisure and business amenities, set within lush surroundings and complemented by impeccable attention to detail and personalized service.

The role of Food Runner at The Houstonian Hotel, Club & Spa is pivotal in creating an unforgettable dining experience for its esteemed members. This position supports servers by expediting and delivering food accurately and efficiently to tables, ensuring that guests receive their meals within standard service times. Beyond food delivery, the Food Runner assists in maintaining the cleanliness and organization of the dining area, resetting tables promptly after diners leave, and restocking essential supplies such as china, glassware, silverware, and linens. By continuously replenishing beverages and bread during service, the Food Runner contributes to a seamless, luxury dining environment.

The role demands a keen eye for detail, a polished and professional appearance, and the ability to work harmoniously within a team. Given the premium nature of the hotel, candidates must display the highest levels of discretion, friendliness, and communication skills while managing multiple priorities in a fast-paced setting. This employment opportunity requires a flexible schedule with availability during weekdays, weekends, and holidays to meet the department's needs. Essential certifications, including a Food Handler Certification, are required to ensure compliance with health and safety regulations. The Food Runner role is not only about delivering food; it embodies providing an exceptional and distinguished level of service that aligns with The Houstonian's reputation for luxury hospitality. Those who thrive in dynamic, customer-focused environments and are committed to upholding excellence will find this position rewarding and integral to the hotel’s esteemed culinary operations.

Job Requirements

Food handler certification is required
Must be able to stand, walk, climb ladders and stairs, kneel, reach overhead, and lift/carry objects weighing up to 30 lbs
Able to work in a fast-paced kitchen environment with moderate to loud noise levels
Must be able to communicate effectively with guests and coworkers, including using a 2-way radio
Must have the ability to read and understand reports and instructions
Must be able to work safely with chemicals according to SDS sheets and regulatory requirements

Job Qualifications

High school diploma preferred
Minimum one year previous restaurant experience required
Must be 18 years of age
Attention to detail and accuracy in completion of assignments
Able to work with the team and accept direction to ensure the best experience for our members
Ability to speak, read and write fluently in English
Excellent interpersonal communication skills
Able to manage multiple priorities simultaneously while providing excellent service
Able to use a cocktail tray to serve individual beverages, bread setting, and other items
Must have polished, professional appearance and grooming at all times
Able to exhibit professionalism and friendliness with customers and coworkers at all times
Must be available to work a varied schedule, including weekdays, weekends, and holidays

Job Duties

Expedite and deliver food to the table of diners, accurately placing items for each guest, within the standard service times
Assists servers with providing service to guests
Assists in the completion of assigned daily side work
Preset tables for each shift
Promptly clean and reset tables throughout the shift, immediately after diners depart
Stock operating supplies including china, glass, silverware, linen, etc.
Present and continuously replenish non-alcoholic beverages and bread at the table throughout service
Keep tables of the guest clean by removing the used/unwanted items
Maintain continuous presence in the dining room
Pick up fresh linen from the laundry to restock for the next shift
Clean and sanitize all front of house areas, including the cappuccino machine
Other duties as assigned