The Kitchen by Wolfgang Puck Server Assistant - 2nd Shift

AHC Hospitality is a prominent hospitality company that manages a diverse portfolio of hotels, restaurants, and resorts, including renowned properties such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. The company prides itself on delivering exceptional guest experiences at every touchpoint, from hosting large meetings to providing intimate dining settings. AHC Hospitality’s commitment to quality service, employee growth, and guest satisfaction positions it as a leader in the hospitality industry. With a team-oriented environment that invests in the personal and professional development of its employees, AHC Hospitality creates opportunities where associates thrive alongside the company’s success.

This full-time position, which requires weekend availability, offers a variety of benefits including full benefits coverage, discounted downtown parking, free employee meals, DailyPay options, and discounts at hotels and restaurants. The role is essential in supporting front-of-house operations by delivering food and beverages promptly as directed, assisting servers and bartenders, and maintaining the cleanliness and organization of service areas. Working closely with the kitchen and front-of-house staff, the associate helps ensure smooth and timely service, maintaining the standards set by the company and its partnering brands such as Wolfgang Puck. This position demands a strong attention to detail, the ability to thrive in a fast-paced environment, and excellent teamwork skills, all crucial for meeting the high expectations of guests.

Responsibilities of the role include adhering to Wolfgang Puck’s policies and procedures, maintaining the highest standards of service and sanitation, and keeping service stations clean and organized before, during, and after shifts. The associate also performs janitorial duties as needed, assists servers with food and beverage delivery, supports table maintenance by cleaning and resetting tables, and aids in training new employees with patience and encouragement. Communication is key in this role, with the associate expected to report any irregularities, guest complaints, or equipment issues to management promptly. The position requires professionalism in appearance and demeanor, punctuality, dedication to teamwork, and the flexibility to follow both written and verbal instructions from management.

Physically, the role involves regular standing and walking, use of hands and arms, occasional lifting of up to 40 pounds, and requires good vision and sensory abilities. Compensation includes a base wage plus tips, reflecting the role’s contribution to the guest experience. Overall, this position at AHC Hospitality offers a dynamic and rewarding career path within a supportive and esteemed hospitality environment, ideal for those passionate about excellent service and teamwork.