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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Discounted downtown parking
Free Employee Meals
DailyPay
hotel discounts
Restaurant Discounts
Job Description
AHC Hospitality is a leading company in the hospitality industry, managing a diverse array of hotels, restaurants, and resorts that span from casually comfortable to lavishly appointed properties. The company operates several esteemed hotel brands including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. AHC Hospitality is recognized for delivering exceptional guest experiences by cultivating environments where guests feel welcomed and valued at every touchpoint. The company emphasizes growth opportunities for its team members and prides itself on fostering a culture where employee success is intrinsically linked to company success. As... Show More
Job Requirements
- Must have some restaurant experience
- High school diploma or GED
- Weekend availability
- Ability to stand and walk regularly
- Ability to use hands and fingers
- Ability to frequently reach with hands and arms
- Ability to talk, hear, taste, and smell regularly
- Ability to occasionally sit, stoop, kneel, crouch, or crawl
- Ability to occasionally lift and move up to 40 pounds
- Close, distance, and peripheral vision required
- Follow hotel green policies
- Follow AHC and Health Department specifications
- Complete daily cleaning duties and side work
- Report to work on time and adhere to attendance policy
- Attend department meetings and communicate effectively
- Maintain positive appearance and wear complete uniform professionally
Job Qualifications
- Some restaurant experience
- High school diploma or GED
- TiPS certification preferred
- Ability to follow all health and safety standards
- Strong communication skills
- Positive and courteous attitude
- Ability to work effectively in a team
- Detail-oriented with the ability to maintain cleanliness and order
- Capability to handle multiple tasks efficiently
Job Duties
- Perform restaurant service including counter service, food running, table service, and deliveries
- Maintain daily setup and breakdown of the restaurant following checklists
- Know menu items and ingredients including special offers
- Be aware of local events and provide suggestions to guests
- Follow and maintain health department specifications including temperature logs and waste records
- Exceed guest satisfaction by providing the best possible service
- Resolve guest concerns and departmental issues independently
- Use time efficiently and meet department productivity standards
- Reduce waste and control expenses while promoting sales through suggestive selling
- Keep work area neat and clean, including public and back-of-house spaces
- Follow AHC safety standards
- Attend TIPS training and properly card guests
- Answer phones, take room service orders, prepare and deliver orders accurately
- Maintain cleanliness and perform deep cleaning
- Attend department meetings and communicate with team and management
- Perform additional duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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