Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $28.28
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
flexible scheduling
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences and fostering an outstanding workplace culture. With a rich legacy of welcoming over 3 billion guests worldwide, Hilton remains dedicated to its founding vision—to fill the earth with the light and warmth of hospitality. This commitment is reflected not only in the memorable stays guests enjoy but also in the vibrant, inclusive environment cultivated for its team members. Hilton has won numerous accolades, including consistent recognition on the World’s Best Workplaces list by Great Place to Work and Fortune magazine. This prestigious acknowledgment underscores Hilton's dedication to creating a supportive and engaging workplace where everyone is empowered to thrive and contribute meaningfully. Boasting a diverse portfolio of world-class brands, Hilton is at the forefront of setting new standards in the travel and hospitality sectors, continuously innovating to enhance the guest experience. Whether you are embarking on your career or seeking new opportunities in the hospitality field, Hilton offers a dynamic professional journey complete with development programs, comprehensive benefits, and a culture that values integrity, leadership, teamwork, ownership, and urgency.
The role of Restaurant Host at Hilton embodies the spirit of exceptional hospitality by being the first point of contact and engagement for guests visiting one of Hilton's esteemed dining outlets. As a Restaurant Host, you play a vital role in creating an inviting and seamless dining experience, ensuring that guests feel welcomed and valued from the very first interaction. Your responsibilities extend beyond greeting and seating guests; you are the face of Hilton’s hospitality, tasked with maintaining a smooth seating flow, managing dining activity, and promptly responding to guest inquiries and special requests, demonstrating knowledge and care. This position is instrumental in enhancing guest satisfaction by facilitating a warm and efficient dining environment. Additionally, the role includes supporting general restaurant operations such as opening and closing duties and assisting in service preparation tasks like stocking and folding silverware. Working at Hilton means embracing core values that foster a positive and productive atmosphere: acting with integrity, inspiring through leadership, prioritizing teamwork, taking ownership of responsibilities, and addressing every moment with urgency and discipline. By joining the Hilton team as a Restaurant Host, you become part of an award-winning workplace culture that is dedicated not only to offering exceptional guest service but also to investing in the growth and success of its employees. Hilton encourages career advancement, continuous learning, and a balanced work-life experience, making it an ideal environment for those passionate about hospitality and eager to make a meaningful impact on every guest’s stay.
The role of Restaurant Host at Hilton embodies the spirit of exceptional hospitality by being the first point of contact and engagement for guests visiting one of Hilton's esteemed dining outlets. As a Restaurant Host, you play a vital role in creating an inviting and seamless dining experience, ensuring that guests feel welcomed and valued from the very first interaction. Your responsibilities extend beyond greeting and seating guests; you are the face of Hilton’s hospitality, tasked with maintaining a smooth seating flow, managing dining activity, and promptly responding to guest inquiries and special requests, demonstrating knowledge and care. This position is instrumental in enhancing guest satisfaction by facilitating a warm and efficient dining environment. Additionally, the role includes supporting general restaurant operations such as opening and closing duties and assisting in service preparation tasks like stocking and folding silverware. Working at Hilton means embracing core values that foster a positive and productive atmosphere: acting with integrity, inspiring through leadership, prioritizing teamwork, taking ownership of responsibilities, and addressing every moment with urgency and discipline. By joining the Hilton team as a Restaurant Host, you become part of an award-winning workplace culture that is dedicated not only to offering exceptional guest service but also to investing in the growth and success of its employees. Hilton encourages career advancement, continuous learning, and a balanced work-life experience, making it an ideal environment for those passionate about hospitality and eager to make a meaningful impact on every guest’s stay.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Strong team player
- Basic math skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Knowledge of restaurant operations and seating management a plus
- Strong attention to detail and organizational skills
- Positive attitude and a passion for hospitality
Job Duties
- Greet guests warmly and ascertain their needs quickly and effectively
- Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
- Respond promptly and knowledgeably to guest inquiries and special requests
- Perform opening and closing tasks and assist with service prep such as stocking and folding silverware
- Maintain a welcoming and organized entrance area
- Coordinate with servers and management to optimize guest satisfaction
- Handle reservations and waitlist management efficiently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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