The Gunter Hotel San Antonio Riverwalk - House Attendant-Lobby

The Gunter Hotel is a historic hotel located in the heart of downtown San Antonio, Texas. Established in 1909, the hotel is a prestigious landmark listed on the National Register of Historic Places. The Gunter Hotel blends rich historical tradition with modern amenities to provide guests with a unique and memorable experience. Situated near popular attractions such as the San Antonio River Walk and the Alamo, the hotel offers guests convenient access to the city's vibrant cultural scene. The hotel is also home to Bar 414, a popular speakeasy known for craft cocktails, and Market on Houston, featuring fresh and seasonal dishes. Whether guests are traveling for business or leisure, The Gunter Hotel promises an exceptional stay that combines heritage, hospitality, and comfort.

The Overnight Hotel Operations Associate is a vital role within the hotel’s operations team, responsible for maintaining smooth hotel functions during the overnight hours from 11:00 PM to 7:30 AM. This position plays a key role in ensuring guests receive outstanding service throughout the night while maintaining safety and operational efficiency. As a central point of contact for guests during overnight hours, the Operations Associate assists with a range of guest needs, including handling inquiries, managing property security, and addressing any operational challenges that arise. This role requires exceptional communication and multitasking skills to support the continuous delivery of a seamless guest experience.

Furthermore, the Overnight Hotel Operations Associate must demonstrate adaptability and reliability, as this position operates every day of the week, including weekends and holidays. The candidate must be flexible and willing to work varying shifts based on business demands. This commitment to overnight availability is vital in safeguarding guest satisfaction and hotel security during less active nighttime hours. The role also involves coordinating with other hotel departments to ensure all overnight activities, such as housekeeping and event setups, are executed efficiently. The Associate must be proactive in identifying potential issues and taking prompt corrective action to uphold the hotel's standards.

In addition to operational support, this role emphasizes guest interaction, providing thoughtful and courteous assistance to guarantee a welcoming environment regardless of the late hour. The Overnight Hotel Operations Associate contributes significantly to preserving the hotel’s reputation by fostering an atmosphere of safety, comfort, and professionalism. This position offers an excellent opportunity to be part of a historic property that values teamwork, dedication, and exceptional service.