The Forge Kitchen & Parlor LEAD Bartender

Shaner Hotels is a distinguished hospitality owner-operator and management company known for its award-winning services across the hospitality industry. With an extensive portfolio of over 65 properties that include full-service, select-service, extended-stay, and resort hotels spanning 14 states and four countries, Shaner Hotels partners with leading hospitality brands as well as independent locations. The company offers comprehensive services such as hotel development, design and construction, e-commerce, and revenue management, maintaining its position as a leader in creating exceptional guest experiences and operational excellence. For more information about Shaner Hotels, their services, and portfolio, one can visit their website at www.shanercorp.com.

The role offered is at the Neenah Doubletree by Hilton, a contemporary hotel situated near the scenic Neenah Riverwalk. The hotel provides guests with a warm and inviting atmosphere, including the signature Doubletree chocolate chip cookie upon check-in. Located downtown, it offers convenient access to a variety of restaurants, shops, entertainment venues, and outdoor activities, making it an attractive destination for visitors.

The position is based within The Forge Kitchen & Parlor and Shaner Hotel Group's food and beverage department, which emphasizes excellent service, safety, and quality. This role specifically involves taking orders, preparing, and serving alcoholic and non-alcoholic beverages as well as meals to guests courteously and efficiently, adhering to the hotel's specifications. The employee is expected to maintain stock and supplies, ensure cleanliness of the outlet and equipment, and comply with all operational procedures, safety standards, and food safety guidelines. A flexible work schedule is required, including availability for varied shifts, weekends, and holidays. The position offers fun and rewarding work with full-time benefits, a base pay of $12 per hour plus tips, and a minimum cumulative pay guarantee of $16 per hour. Opportunities to participate in banquet events with gratuity sharing, employee recognition programs, and potential for career advancement are also provided.

This role is ideal for individuals with at least one year of experience in the food and beverage field, who meet the legal requirements for alcohol service and possess strong communication skills. Additional qualifications such as ServSafe or food safety training, alcohol awareness training (like TIPS), and bilingual abilities in English and Spanish will be advantageous. The company values candidates who can understand and interpret safety and operational guidelines and who have familiarity with food and beverage cost controls. This position supports a team environment where collaborative communication with management and staff ensures smooth daily operations and exceptional guest experiences. Overall, this job offers an engaging environment with professional growth prospects in a premier hotel setting in Neenah, Wisconsin.