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Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
The D Hotel & Casino is a vibrant and dynamic hospitality establishment located in the heart of Las Vegas. Known for its exciting gaming options, luxurious accommodations, and exceptional customer service, The D Hotel & Casino offers a premier experience to guests from around the globe. The property blends modern Americana with the timeless charm of the city, featuring a range of amenities such as multiple dining venues, entertainment options, and a welcoming atmosphere that caters to both leisure and business travelers alike. As a key player in the Las Vegas hospitality scene, The D Hotel & Casino prides itself... Show More
Job Requirements
- High school diploma or GED equivalent
- At least 1 year experience in a concierge, sales or similar position
- Ability to see color and distinguish letters, numbers and symbols
- Manual dexterity to operate job related equipment
- Ability to work in noisy environments and be exposed to secondhand smoke
- Capability to perform tasks from sitting or non-sitting positions
- Physical ability to stand, walk, lift, reach, push, pull and grasp as required
Job Qualifications
- Ability to communicate effectively with guests, team members, and management in both written and verbal form
- Excellent customer service and people skills
- Proficient in computer applications such as Microsoft Word and Excel
- Must be detail oriented
Job Duties
- Answer guest inquiries and provide information about local businesses and entertainment
- Coordinate travel plans and assist guests with arrangements
- Manage phone calls and emails promptly and courteously
- Greet guests warmly and establish a friendly rapport
- Receive and redirect mail, phone calls, and packages as needed
- Maintain a clean and orderly concierge area
- Act as a liaison between guests and hotel departments to ensure guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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