The Creek, Culinary Room Chef

Buffalo, NY, USA|

Job Overview

Compensation

Hourly

Range $17.00 - $31.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

retirement plans

Employee Discounts

training programs

flexible schedule

Job Description

Seneca Gaming Corporation is a prominent gaming and hospitality company known for its commitment to excellence, quality service, and creating memorable experiences for its guests. With multiple gaming properties and dining establishments, Seneca Gaming Corporation integrates a luxurious and vibrant atmosphere that appeals to a wide range of customers seeking entertainment, fine dining, and top-tier service. As a leading entertainment and hospitality provider, the corporation emphasizes a culture of professionalism, quality standards, and commitment to guest satisfaction while supporting its employees with ongoing training and opportunities for growth.\n\nThe Culinary Room Chef position at Seneca Gaming Corporation is a crucial role within the dining operations, responsible for managing the culinary activities of a specific dining room kitchen. This role blends culinary skill, kitchen management, and leadership to ensure that the kitchen produces nutritious, visually appealing, and flavorful dishes in a safe and sanitary environment. The Culinary Room Chef oversees all aspects of kitchen operations, including menu planning, budgeting, payroll management, food cost control, and employee training. This position requires strong leadership skills to evaluate personnel performance, train staff in culinary techniques and food safety standards, and maintain consistency and high quality in every dish served.\n\nThis role demands a blend of creativity and precision, with the Chef expected to design menus that balance cost-efficiency with guest satisfaction and high culinary standards. The Culinary Room Chef also ensures compliance with Seneca Gaming Corporation’s internal policies and control standards, enhancing operational efficiency and maintaining a professional kitchen environment. Scheduled to work flexible hours based on a 24-hour schedule, the Chef must thrive in a fast-paced, high-volume restaurant environment that requires stamina and exceptional customer service skills. Starting at a salary of $61,366.77, compensation is negotiable based on experience and education. The ideal candidate is expected to have a postsecondary culinary arts degree and years of progressive culinary experience, ideally including substantial time as a Sous Chef. This position not only demands a high level of culinary expertise but also excellent interpersonal, team-building, and problem-solving skills. Quality control, portion management, food safety, and sanitation are paramount, alongside fostering a positive and respectful workplace culture. The Culinary Room Chef plays an essential role in upholding the standards that make Seneca Gaming Corporation a preferred destination for dining and entertainment.

Job Requirements

Must be 18 years of age or older upon employment
Degree from a postsecondary culinary arts training program
A minimum of four (4) years as sous chef and two (2) years in a food preparation position in a high volume, 24-hour restaurant
Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required
Extensive knowledge of fine seafood, protein and poultry
Computer literate in all Microsoft Office applications including Excel, Word, and email as well as automated restaurant systems
Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers
Must have the ability to deal effectively and interact well with the customers and employees
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must be able to stand, walk and move through all areas of the casino
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations
Work involves moderate exposure to high temperatures and/or loud noises
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds
Work environment involves some exposure to physical risk, which requires following basic safety precautions

Job Qualifications

Must be 18 years of age or older upon employment
Degree from a postsecondary culinary arts training program
A minimum of four (4) years as sous chef and two (2) years in a food preparation position in a high volume, 24-hour restaurant
Extensive knowledge of fine seafood, protein and poultry
Computer literate in all Microsoft Office applications including Excel, Word, and email as well as automated restaurant systems
Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills
Must possess excellent communication skills for interactions with employees and customers
Ability to resolve problems and conflicts in a diplomatic and tactful manner
Ability to work effectively under pressure in a fast-paced environment

Job Duties

Report to work well-groomed in full uniform and on time with badge on upper left side of uniform
Provide prompt, friendly, and courteous service of food and beverage to all our guests
Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language
Evaluate, reward and discipline kitchen personnel as appropriate
Orient and train kitchen personnel in property and department rules, policies and procedures
Train kitchen personnel in food production principles and practices
Establish quality standards for all menu items and for food production practices
Plan and price menus
Establish portion sizes and standards of service for all menu items
Maintain clean work areas, utensils, and equipment
Prepare food in a safe manner dictated by company standards and policies
Schedule kitchen employees in conjunction with business forecasts and predetermined budget
Maintain payroll records for submission to payroll department
Control food costs by establishing purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes and waste control procedures
Train kitchen personnel in safe operating procedures of all equipment, utensils and machinery
Relay all guest complaints and or compliments to manager or supervisor on duty
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
Understand and comply with all information security policies and procedures at all times
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times
Maintain a professional work environment with supervisors, managers and staff
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
Must complete all required SGC Training programs within nine (9) months from commencement of employment
Attend all necessary meetings
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
Hours are determined by a 24-hour schedule