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The Brewhouse Inn & Suites - Host Person

Job Overview

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Employment Type

Full-time
diamond

Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
AD and D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Brewhouse Inn & Suites is a distinguished hotel located in the heart of Milwaukee's renowned Brewery District. This unique hotel is celebrated for its exquisite blend of historic charm and modern luxury, having earned recognition from Conde Nast Traveler as one of the Best Hotels in the Midwest. The property stands out as a one-of-a-kind venue in the United States, where a carefully restored brewery has been transformed into a sophisticated environment featuring contemporary suites. Guests at The Brewhouse Inn & Suites enjoy an elevated hospitality experience surrounded by the rich culture and vibrant entertainment that only Milwaukee can offer.

Our hotel offers a dynamic work environment that fosters growth, teamwork, and a genuine appreciation for every member of our staff. With an onsite restaurant providing delectable dishes at discounted rates for employees and convenient free parking, our team members enjoy perks that enhance their working experience. Located just moments from key attractions such as the Fiserv Forum and numerous craft breweries, our staff benefits from an engaging community atmosphere and exciting opportunities to connect with guests and locals alike.

We are currently seeking a Host Person to join our team and become the first point of contact for guests, creating an unforgettable first impression and ensuring a seamless dining experience. As a Host, you will greet and seat guests warmly, coordinate with servers to provide attentive and friendly service, and assist cashiers with smooth payment transactions. Your role is fundamental in setting the tone for hospitality excellence, ensuring every patron feels like a VIP from the moment they arrive to the time they leave.

This is a position well-suited for those who thrive in a fast-paced, customer-focused environment and who take pride in their ability to multitask and communicate effectively. As a Host Person, your responsibilities will include managing reservations and table assignments to maintain the flow of operations, adhering strictly to safety protocols to create a secure environment for guests and colleagues, and participating in ongoing training to enhance your skills and contribute to the team's success. Excellence in communication, problem-solving, and financial basic competencies are essential qualities for this role.

We value initiative, reliability, and a positive attitude, and we provide a supportive environment where you can grow your career in hospitality. Our full-time employees are eligible for a comprehensive benefits package after an initial waiting period, including daily pay options, medical, dental and vision coverage, disability insurance, life insurance, paid time off, employee assistance programs, and retirement plans. Join The Brewhouse Inn & Suites team and play a pivotal role in creating memorable guest experiences while advancing your career in a unique and inspiring setting.

Job Requirements

  • High school diploma or relevant hotel or field experience preferred
  • Strong communication, problem-solving, and multitasking skills required
  • Demonstrated initiative and ability to meet deadlines consistently
  • Ability to assimilate and analyze complex information from various sources and adapt as needed
  • Competence in understanding financial data and performing basic arithmetic functions

Job Qualifications

  • High school diploma or equivalent preferred
  • Proven experience in hospitality or customer service roles is an advantage
  • Strong communication skills
  • Effective problem-solving abilities
  • Ability to multitask in a fast-paced environment
  • Competence with basic financial arithmetic
  • Demonstrated initiative and punctuality

Job Duties

  • Greet guests warmly and seat them efficiently
  • Maintain a professional appearance including uniform and nametag
  • Follow all safety protocols to ensure guest and staff well-being
  • Manage reservations, table assignments, and coordinate orders
  • Assist with processing payments and handling tips
  • Participate in training sessions and take on additional responsibilities
  • Demonstrate teamwork and reliability throughout all shifts

Job Criteria

Experience

No experience required


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