Textile Management Consultant, West Coast

Job Overview

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
Employee wellness programs

Job Description

Standard Textile is a renowned leader in the textile industry with a rich history dating back to 1940. Committed to delivering both comfort and care across generations, Standard Textile has built its reputation on innovative textile solutions that serve a wide array of customers, primarily within healthcare and hospitality sectors. The company’s dedication to quality, customer service, and community support has positioned it as a trusted partner for hospitals, clinics, and other healthcare providers nationwide. Known for its sustainable practices and expert delivery, Standard Textile continues to evolve with the needs of its customers by combining traditional textile expertise with modern technology and process improvement methods.

The Textile Management Consultant role at Standard Textile is a vital strategic position based in the West Coast region, focused on enhancing healthcare customers’ textile and linen management operations. This consultant functions as a trusted advisor, working closely with hospital and health system leaders to identify and implement process improvements that optimize total cost of ownership, service quality, and patient and caregiver experiences. Collaborative partnership with the Sales team is essential, offering support during pre-sale discovery, value analysis, and post-sale solution implementation, thereby ensuring customers realize the full benefits of Standard Textile solutions.

This role requires a blend of healthcare operations expertise, textile lifecycle management knowledge, technology enablement, and continuous improvement skills. The consultant conducts comprehensive on-site operational assessments addressing all components of textile utilization, inventory control, workflows, loss prevention, and labor efficiency. Using data-driven insights and Lean Six Sigma methodologies, the consultant designs tailored process improvements, supports change management efforts with training and education, and tracks performance outcomes through advanced textile management software.

Key responsibilities also include providing deep subject matter expertise on healthcare textiles, guiding product selections, optimizing replenishment strategies, and collaborating internally with product management and technical teams to relay customer feedback and improvement opportunities. The consultant plays a crucial role in deploying and optimizing software applications that facilitate inventory and textile management, leading trainings for healthcare staff and offering ongoing support for performance monitoring and issue resolution.

This is a full-time position requiring strong communication and collaboration skills, the ability to influence multi-disciplinary stakeholders, and a solutions-oriented mindset with proficiency in data analytics and problem-solving. Educational qualification includes a Bachelor’s degree in Business, Healthcare Administration, Industrial Engineering, Operations Management, or a related field, paired with 7+ years of relevant experience in healthcare operations, process improvement, or consulting. Lean Six Sigma certification is highly desirable.

Standard Textile proudly holds the title of US Best Managed Company for the sixth consecutive year, an accolade that underscores the company’s operational excellence and outstanding management. The organization fosters an inclusive work environment and is an Equal Opportunity Employer, welcoming veterans and individuals with disabilities. Joining Standard Textile as a Textile Management Consultant offers the opportunity to be part of a forward-thinking company dedicated to pioneering textile solutions that positively impact healthcare providers and their patients, making a meaningful difference in communities served.

Job Requirements

  • Bachelor’s degree in business, healthcare administration, industrial engineering, operations management, or related field required
  • 7+ years of experience in healthcare operations, process improvement, consulting, or solution implementation
  • experience working directly with hospital or health system leadership strongly preferred
  • experience supporting post-sale implementations or technology adoption highly desirable
  • lean six sigma certification or equivalent a plus

Job Qualifications

  • Bachelor’s degree in business, healthcare administration, industrial engineering, operations management, or related field
  • 7+ years of experience in healthcare operations, process improvement, consulting, or solution implementation
  • strong understanding of healthcare operational workflows particularly supply chain, patient care support services, and environmental services
  • experience in process improvement, operational excellence, or consulting within healthcare settings
  • ability to influence multidisciplinary stakeholders in complex environments
  • knowledge of healthcare textiles, linen lifecycle management, or service-based solutions preferred
  • ability to translate technical and operational concepts into clear business value
  • skilled at analyzing operational data and developing actionable insights
  • experience building ROI models and performance dashboards
  • solutions-oriented approach with strong root-cause analysis skills
  • excellent presentation, facilitation, and training skills
  • strong partnership mindset with sales and customer teams
  • ability to work independently while managing multiple customer engagements
  • lean six sigma certification or equivalent a plus

Job Duties

  • Act as a healthcare operations process improvement manager, engaging directly with hospital and health system leaders including supply chain, nursing, environmental services, linen, infection prevention, and finance
  • conduct on-site operational assessments covering textile utilization, workflows, inventory management, loss control, and labor efficiency
  • identify opportunities to reduce total cost of ownership while maintaining or improving service quality, safety, and compliance
  • design and implement process improvements, standard work, and best practices tailored to each facility’s operating environment
  • support change management through education, training, and performance measurement
  • partner closely with sales to support pre-sale discovery, value analysis, and solution design
  • translate operational findings into clear value stories, ROI models, and customer recommendations
  • support post-sale implementation, ensuring customers realize expected outcomes from the solutions sold
  • serve as a trusted advisor who strengthens long-term customer relationships and supports account retention and growth
  • provide subject-matter expertise on healthcare textiles including product selection, lifecycle performance, laundering impact, and infection prevention considerations
  • optimize textile assortment, par levels, and replenishment strategies
  • support product conversions, standardization initiatives, and usage optimization
  • collaborate with internal product management and technical teams to relay customer insights and improvement opportunities
  • support the deployment, adoption, and optimization of textile management and inventory software applications
  • train healthcare staff on system use, reporting, and ongoing performance monitoring
  • use data and analytics to track outcomes such as utilization, loss, service levels, and financial impact
  • partner with internal technology and support teams to resolve issues and enhance customer experience
  • apply lean, six sigma, or continuous improvement methodologies to drive sustainable change
  • document best practices, tools, and case studies for reuse across customers
  • mentor internal teams by sharing operational insights, customer feedback, and success stories

Job Criteria

Experience

No experience required


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