Test Management (Phlebotomy) Coordinator - Banner Gateway (Day Shift)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.87 - $1.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
flexible schedule

Job Description

Laboratory Sciences of Arizona is a leading healthcare provider specializing in clinical laboratory testing services across various locations, including Gilbert, Arizona. Renowned for its commitment to accuracy, reliability, and advanced diagnostics, the organization plays a pivotal role in supporting healthcare professionals by delivering critical laboratory results that assist in patient diagnosis and treatment planning. As a well-established healthcare entity, Laboratory Sciences of Arizona is dedicated to maintaining high standards of care, complying with stringent regulatory requirements such as OSHA, CAP, CLIA, and JCAHO to ensure both patient safety and quality laboratory operations.

This role is situated within the Procurement-Gateway department, focusing on phlebotomy services, and demands a high level of expertise and leadership in a clinical laboratory environment. The position operates primarily during day shifts from 9am to 7:30pm, with a rotation that includes weekends and holidays, offering a dynamic work schedule that ensures continuous service availability. The job comes with a competitive base pay starting at $22.87 per hour, reflecting the specialized skills and responsibilities expected of the successful candidate.

The primary responsibility of this advanced role involves performing all technical and administrative lab functions within the assigned section with a high degree of competency and efficiency. The incumbent will act as a resource and problem solver for routine, specialized, and complex testing procedures. This includes involvement in quality improvement initiatives, research and development projects, and strict adherence to all relevant regulatory and accreditation standards. Shift supervision duties include managing schedules, overseeing day-to-day workflow, and providing input on employee assessments or disciplinary actions in coordination with management.

Additionally, the role involves developing and implementing training programs for staff to enhance skills and maintain high standards of laboratory operations. Financial aspects such as monitoring departmental expenses, tracking supply usage, supporting waste reduction programs, and identifying cost-saving opportunities are integral to the position. The phlebotomy specialist is also tasked with personnel management including selection, orientation, training, coaching, and employee retention. Communication and teamwork are vital, as the role involves interaction with physicians, nurses, clients, and other healthcare personnel to address inquiries regarding test results or quality concerns.

This position requires a dedicated individual with thorough knowledge of clinical laboratory instrumentation, procedures, and compliance standards. Exceptional leadership, organizational, communication, and customer service skills are necessary to thrive in this role. The candidate must also demonstrate behaviors consistent with the core values of Laboratory Sciences of Arizona and be flexible to work multiple shifts if assigned to more than one location. This opportunity is ideal for professionals seeking to advance their careers within a reputable and quality-driven clinical laboratory environment.

Job Requirements

  • Minimum age of 18
  • High school graduate or GED equivalent
  • One year clinical laboratory experience or equivalent leadership/training experience
  • Ability to recognize and solve problems
  • Thorough knowledge of laboratory instrumentation and procedures
  • Working knowledge of regulatory and accreditation requirements
  • Good communication and organizational skills
  • Ability to work all shift times within designated territory
  • Demonstrate behaviors aligned with Laboratory Sciences of Arizona values

Job Qualifications

  • High school diploma or GED
  • One year experience within an SQL/LSA clinical laboratory or two years experience with leadership or training
  • Associate's degree in Allied Health or related field preferred
  • Knowledge of medical terminology
  • Leadership and human relations skills
  • Advanced computer skills including Laboratory Information Systems
  • Exceptional customer service skills
  • Ability to work multidisciplinary teams
  • Bilingual Spanish/English preferred
  • National phlebotomy certification preferred
  • Previous management or management training experience preferred

Job Duties

  • Provide daily operational oversight including scheduling and workflow management
  • Offer technical and procedural support to bench and functional level staff
  • Ensure adherence to quality control and assurance standards
  • Participate in financial monitoring including supply usage and expense control
  • Manage personnel functions such as training, coaching, and retention
  • Serve as communication liaison among multidisciplinary teams
  • Support management during inspections and continuous quality improvement initiatives

Job Criteria

Experience

Mid Level (3-7 years)


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