Territory Sales and Service Representative

Ecolab is a global leader dedicated to protecting vital resources and creating a cleaner, safer, and healthier world. With a workforce of 48,000 associates, the company delivers science-based solutions, data-driven insights, and world-class service to industries across more than 170 countries. These industries include food, healthcare, life sciences, hospitality, and industrial markets. Ecolab focuses on advancing food safety, maintaining clean and safe environments, optimizing water and energy use, and improving operational efficiencies and sustainability. Their commitment to innovation and a talent-first philosophy underscores their dedication to shaping the future with diverse, capable teams who excel at serving nearly three million customer sites worldwide. Through their solutions, Ecolab not only enhances operational performance for their clients but also contributes positively to public health and environmental sustainability.

The role of the Territory Sales and Service Representative is crucial within Ecolab's Institutional team, which serves sectors such as hospitality, foodservice, long-term care, commercial, education, and government. This team focuses on customer success by ensuring guest satisfaction, protecting client reputations, and supporting efficient operations through specialized cleaning, food safety, and public health solutions. As a Territory Sales and Service Representative based in Chicago, IL, you will be the face of Ecolab in your assigned market, managing your territory by servicing and maintaining laundry and dish machines, dispensing equipment, and related systems. Your responsibilities will include selling innovative new solutions designed to help customers maintain clean, safe, and healthy environments, contributing to the company’s mutual goal of environmental stewardship.

This field-based position demands a balance of technical expertise, sales acumen, and customer service skills. You will leverage cutting-edge tools and mobile technology to conduct customer visits, recommend tailored programs, and resolve equipment issues through preventative and corrective maintenance. The role also involves providing emergency service, assisting with equipment installation, demonstrating safe equipment use, and managing inventory to control costs. Training includes a comprehensive 12-week program combining digital learning, classroom instruction, live demonstrations, and on-the-job training at the state-of-the-art facility in Eagan, Minnesota, with expenses covered by Ecolab.

The position offers a competitive annual compensation range from $64,600 to $96,800, based on experience and performance, alongside an attractive benefits package from day one, including medical, dental, vision, 401K matching, company-paid pension, stock purchase plan, paid parental leave, and childcare discounts. The role also provides the advantage of a company service vehicle and cell phone, paid fuel, and drive time. There is an emphasis on a supportive culture prioritizing safety, independence, career growth opportunities, and a commitment to inclusion and diversity. Candidates will need to meet specific requirements such as a high school diploma, valid driver’s license, mechanical or sales experience, and availability for occasional weekend and overnight shifts. Ecolab fosters a workplace free of discrimination and offers accommodations for individuals with disabilities, reflecting a thorough commitment to equity, inclusion, and employee well-being.