Territory Sales and Service Representative

Job Overview

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Compensation

Salary
Range $58,700.00 - $88,100.00
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Benefits

Medical
Dental
Vision
Matching 401k
company-paid pension
stock purchase plan
Paid parental leave
Select discounted childcare resources

Job Description

Ecolab is a global leader dedicated to providing comprehensive solutions and services in cleanliness, food safety, and public health. Operating across more than 170 countries, Ecolab’s expertise spans various industries such as foodservice, hospitality, healthcare, life sciences, industrial markets, and commercial sectors. With a commitment to innovation and sustainability, Ecolab focuses on driving operational efficiencies, improving water and energy use, and maintaining safe and hygienic environments. Employing around 48,000 associates worldwide, the company prides itself on a talent-first philosophy and a diverse, inclusive culture that fosters career growth and employee well-being.

Ecolab’s Institutional team works specifically with customers in sectors like hospitality, foodservice, long-term care, education, government, and commercial industries. The team aims to enhance customer success by focusing on guest satisfaction, protecting reputations, and ensuring efficiency. Using science-based guidance along with a collaborative partnership approach, Ecolab helps its customers elevate service quality and safety standards, ensuring healthier and safer environments for all stakeholders.

The Territory Sales and Service Representative position based in Chandler, AZ, offers an exciting opportunity to join this industry-leading organization. The role is field-based and involves managing a territory by servicing and maintaining laundry and dish machines, dispensing equipment, and systems. The representative sells new solutions to customers while providing expert maintenance and emergency support, working closely with customers such as restaurants, hotels, schools, long-term care facilities, and other institutional clients.

A core part of the job involves leveraging digital tools, such as tablet and phone apps, to conduct customer visits effectively and recommend tailored programs and solutions. Representatives communicate the comprehensive value Ecolab offers to meet customer needs and drive sales growth within the assigned accounts. The position requires mechanical problem-solving skills to ensure equipment operates safely and efficiently.

Training is comprehensive and includes a 12-week program with both in-field and corporate training at the Ecolab Corporate Headquarters in Eagan, Minnesota. Training covers digital learning, classroom instruction, live demonstrations, and hands-on experience to prepare employees to perform safely and competently in their roles. Ecolab provides all necessary resources including a company vehicle, fuel payment, and mobile phone for business use. The company emphasizes safety, providing training, personal protective equipment, and a culture that supports employee wellbeing.

This role offers significant opportunities for career development and income growth. Employees can carve out long-term advancement paths in service, sales, or management, with potential support for tuition reimbursement. It provides an independent work environment where representatives manage their schedules while being supported by a global leader that values innovation, inclusion, and sustainability.

With a compensation range between $58,700 and $88,100—which includes base pay and performance incentives—this position offers a competitive and rewarding career. Benefits are comprehensive and include medical, dental, vision, 401(k) matching, company pension, stock purchase plans, paid parental leave, and childcare discounts.

Joining Ecolab means contributing to meaningful challenges like ensuring clean water, safe food, and healthy environments worldwide. The company’s commitment to including diverse perspectives and ideas supports a workplace where employees are empowered to grow and succeed. The Territory Sales and Service Representative role in Chandler, AZ is an excellent opportunity for individuals looking to build a meaningful career while making a positive difference.

Job Requirements

  • High School Diploma or equivalent
  • 2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience
  • Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays
  • Current and valid Driver’s License with no restrictions
  • No Immigration Sponsorship available for this position
  • Ability to lift 50 lbs
  • Ability to push and pull
  • Ability to stand, bend and stoop
  • Ability to work in confined spaces
  • Ability to distinguish color (tools may be accommodated)
  • Availability to work overtime
  • Ability to drive a company vehicle as required with pre-employment and ongoing motor vehicle record checks

Job Qualifications

  • High School Diploma or equivalent
  • 2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience
  • Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays
  • Current and valid Driver’s License with no restrictions
  • Associate’s degree or other advanced training or certifications preferred
  • Previous mechanical problem-solving experience such as plumbing, electrical, HVAC and/or mechanical experience in food service, laundry, housekeeping, hospitality and/or pool and spa industries preferred

Job Duties

  • Leverage tools and technology including tablet and mobile phone apps to conduct customer visits and recommend unique programs and solutions to customers
  • Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
  • Use problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
  • Provide emergency service to existing customers via phone or in person as needed
  • Assist in the installation of equipment and solutions
  • Demonstrate safe equipment use, ensuring customers' operations are fully functional
  • Manage equipment, parts, and inventory to control costs

Job Criteria

Experience

Mid Level (3-7 years)


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