Territory Sales and Service Representative

Ecolab is a global leader dedicated to safeguarding vital resources, providing comprehensive science-based solutions that enhance cleanliness, food safety, and public health across multiple sectors including hospitality, foodservice, long-term care, commercial, education, and government. With a rich history spanning over a century, Ecolab operates in more than 170 countries and employs around 48,000 associates worldwide. The company is renowned for its innovative approach to environmental sustainability, water management, and operational efficiency, making a positive impact on public health and safety.

Ecolab's Institutional team specifically targets guest satisfaction, protected reputations, and operational efficiency, working closely with customers to develop lasting partnerships. These collaborations empower clients to elevate service quality while maintaining the highest standards of cleanliness and safety. Through deep industry expertise and state-of-the-art technology, Ecolab delivers tailored solutions that meet the unique needs of each customer, ensuring environments that are not only clean but also safe and sustainable.

The Territory Sales and Service Representative role in the Kalamazoo, MI market presents an exciting opportunity for motivated individuals passionate about making a difference in their communities. As a vital member of Ecolab's field team, you will be the face of the company, managing territory sales and service operations. This position involves servicing equipment such as laundry and dish machines, and dispensing systems, while also introducing and selling innovative solutions designed to enhance cleanliness and safety standards for customers.

The role requires regular travel within the assigned territory including Kalamazoo, Portage, Saint Joseph, South Haven, and Benton Harbor, MI. Ecolab invests significantly in training, offering a robust program held partly at the corporate headquarters in Eagan, Minnesota, and supplemented by in-field instruction. This comprehensive training ensures representatives are equipped with the latest knowledge, practical skills, and safety protocols to perform their duties effectively and confidently.

Territory Sales and Service Representatives leverage advanced tools, including mobile applications and tablets, to optimize customer visits and recommend tailored service programs. The responsibilities include not only selling but also maintaining and repairing equipment to ensure seamless customer operations. Emergency support is provided as needed, emphasizing the consultative and service-oriented nature of the role.

Working independently, representatives manage schedules, service logistics, and inventory costs while upholding Ecolab's culture of safety with top-tier personal protective equipment and safety training. The company provides a service vehicle equipped with fuel and maintenance coverage alongside a business cell phone to facilitate daily operations. The role balances autonomy with collaboration, offering a dynamic career path with multiple growth opportunities in sales, service, or management. Tuition reimbursement options further support professional development.

The compensation range for this position spans $61,700 to $92,500 annually, incorporating base pay and performance-based incentives. Ecolab offers a highly competitive benefits package starting from day one, including medical, dental, vision coverage, 401K matching, a company-paid pension plan, stock purchase options, paid parental leave, and select childcare discounts. Additionally, the company fosters an inclusive environment where diversity of thought and background is valued and nurtured.

This role suits individuals with at least two years of relevant experience in sales, mechanical service, or customer service within food service, hospitality, or related industries. A high school diploma or equivalent is required, and candidates must hold a current, valid driver’s license. The physically demanding aspects of the job include lifting up to 50 pounds, working in confined spaces, and standing or bending for prolonged periods.

Ecolab’s commitment to inclusion, safety, and employee development makes this an exceptional career opportunity for candidates eager to contribute to a healthier, cleaner world while building a rewarding professional future. By joining Ecolab as a Territory Sales and Service Representative, you will be part of a well-established company driven by innovation and integrity, empowered to make an impact every day.