Ecolab logo

Territory Sales and Service Representative

South Fulton, GA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,700.00 - $88,100.00
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Work Schedule

Flexible
On-call
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
matching 401k plan
Paid parental leave
Childcare discounts
company-paid pension

Job Description

Ecolab is a global leader in water, hygiene, and infection prevention solutions and services, dedicated to making the world cleaner, safer, and healthier. With a rich history spanning over a century, Ecolab supports nearly three million customer locations across more than 170 countries. The company specializes in delivering comprehensive, science-based solutions and world-class services that promote food safety, optimize water and energy use, enhance operational efficiencies, and improve sustainability across various sectors including food, healthcare, hospitality, and industrial markets. Ecolab's commitment to innovation and its talent-first philosophy drive a diverse and capable workforce of 48,000 associates who are united by a mission to protect the world's vital resources and public health.

Ecolab's Institutional team specifically focuses on enhancing customer success in critical sectors such as hospitality, foodservice, long-term care, commercial, education, and government. By leveraging industry expertise and advanced technology, the team supports customers in maintaining safe and efficient operations, protecting reputations, and delivering exceptional guest experiences. This is achieved through collaborative partnerships and science-backed guidance in cleanliness, food safety, and public health.

The company is currently seeking a Territory Sales and Service Representative to join their dynamic team based in Atlanta, Georgia. This field-based position offers an exciting opportunity to serve as the face of Ecolab in the territory, managing and servicing laundry and dish machines, dispensing equipment and systems, while selling innovative solutions to meet customer needs. The role includes responsibilities such as conducting preventative and corrective maintenance, emergency service, and assisting with equipment installation. The representative will utilize advanced tools and technology, including tablets and mobile phone apps, to efficiently communicate with customers and promote Ecolab's value proposition.

The position requires the individual to travel within the Atlanta, Kennesaw, and Marietta areas and participate in an intensive 12-week training program that includes two weeks at Ecolab Corporate Headquarters in Minnesota, followed by practical in-field training. Ecolab provides support for travel and certain expenses during training, emphasizing their investment in employee development. The role demands availability for emergency assistance, including overnight shifts, weekends, and holidays on a rotational basis (approximately one in seven weekends).

What sets this role apart is the access to best-in-class resources, a supportive independent work environment, and a culture that prioritizes safety with comprehensive training and personal protection equipment. Employees receive a company vehicle and cell phone, with associated expenses covered, highlighting the company’s commitment to enabling success on the job. The opportunity for career growth is substantial, with paths into service, sales, or management, and additional educational support through tuition reimbursement. Compensation ranges from $58,700 to $88,100 annually, including base pay and performance incentives, reflecting the value placed on expertise and impact.

In addition to the robust salary, Ecolab offers a comprehensive benefits package from day one, encompassing medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid parental leave, and discounted childcare resources. The company’s inclusive culture values diverse perspectives and encourages continuous learning and innovation to meet evolving challenges and maintain its status as an industry leader. Ecolab’s commitment extends beyond profit to positively impacting public health, sustainability, and operational excellence worldwide.

Job Requirements

  • High School Diploma or equivalent
  • 2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience
  • Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays
  • Possess a current and valid Driver's License with no restrictions
  • No immigration sponsorship available for this position
  • Ability to lift 50 lbs
  • Ability to push and pull
  • Ability to stand, bend, and stoop
  • Ability to work in confined spaces
  • Ability to distinguish color, tools may be accommodated
  • Availability to work overtime
  • Ability to drive a company vehicle as required with pre-employment and ongoing motor vehicle record checks

Job Qualifications

  • High School Diploma or equivalent
  • 2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience
  • Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays
  • Possess a current and valid Driver's License with no restrictions

Job Duties

  • Leverage tools and technology including tablet and mobile phone apps to conduct customer visits and recommend unique programs and solutions to customers
  • Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
  • Use problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
  • Provide emergency service to existing customers via phone or in person as needed
  • Assist in the installation of equipment and solutions
  • Demonstrate safe equipment use ensuring customers operations are fully functional
  • Manage equipment, parts, and inventory to control costs

Job Criteria

Experience

Mid Level (3-7 years)


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