Territory Manager

Royal Cup, Inc. is a distinguished leader in the coffee and tea industry, with a rich heritage spanning over 120 years. Established in 1896, this family-owned business has built its reputation on sourcing, roasting, blending, and distributing high-quality coffees and fine teas. Royal Cup serves a diverse clientele that includes restaurants, hotels, offices, convenience stores, and individual consumers across the United States. As a privately held national importer and distributor, Royal Cup is recognized for its unwavering commitment to excellence in both product quality and customer service. The company prides itself on maintaining a customer-centric culture where every employee is dedicated to delivering outstanding service that not only retains loyal clients but also attracts new high-impact accounts nationally. Sustainability and corporate stewardship are deeply embedded in Royal Cup's business practices, reflecting their commitment to responsible operations that benefit their employees, customers, communities, and the industry at large.

The Territory Manager role at Royal Cup is a crucial position focused on route sales delivery with an emphasis on servicing and expanding the existing customer base. Reporting directly to the Area Manager, the Territory Manager services key business segments such as offices, professional services, fine dining and casual restaurants, hotels and conference centers, coffee shops, resorts and clubs, healthcare facilities, as well as colleges and universities. This role demands mastery over all facets of route operations, including effective inventory management, adherence to safe driving practices, and exemplary customer service. The Territory Manager is responsible for achieving set goals related to safety, inventory control, schedule compliance, and promotion execution. Additionally, serving as a professional ambassador for Royal Cup, the Territory Manager represents the company’s values and standards in every customer interaction. The position requires flexibility to occasionally work nights and weekends, as well as willingness to travel and stay overnight for meetings and training. The role offers the opportunity to work independently while also functioning as a collaborative team player within a supportive and results-oriented environment. Candidates will benefit from ongoing training programs designed to maximize their success and contribute to Royal Cup’s growth strategy. Overall, this position provides a dynamic and rewarding career path within a well-established and growing company dedicated to excellence in the coffee and tea industry.