Territory Manager

Royal Cup, Inc. is a renowned family-owned business with a rich heritage dating back to 1896, specializing in sourcing, roasting, blending, and providing high-quality coffees and fine teas. With over 120 years of experience, the company stands as a large, privately held national importer, roaster, and distributor serving a diverse clientele across the United States, including restaurants, hotels, convenience stores, businesses, and individual consumers. Royal Cup prides itself on its longstanding tradition of coffee roasting excellence and an unwavering commitment to exceptional customer care. Being customer-centric is deeply ingrained in the company culture, where every employee takes responsibility for delivering outstanding service. This focus supports not only retaining current customers but also expanding their reach to secure new high-impact accounts nationwide through exceptional products and attentive service.

The company is dedicated to sustainability and corporate stewardship, reflecting its commitment to employees, customers, vendors, local communities, and the broader coffee and tea industry. The ethos of responsibility and forward-thinking behavior informs every aspect of Royal Cup's business operations today and into the future. Royal Cup also promotes a diverse and inclusive workplace environment, acting as an equal opportunity employer that values employees from all backgrounds and identities.

The role of Territory Manager - Route Delivery Driver at Royal Cup is a critical position focused on servicing and growing the company’s existing customer base. Reporting to the Area Manager, the Territory Manager performs route sales and delivery duties for key business segments including offices, professional services, fine dining and casual family restaurants, hotels and conference centers, coffee shops, resorts and clubs, healthcare facilities, and educational institutions such as colleges and universities. The primary responsibility is to provide outstanding customer service through efficient route management, product delivery, and fostering strong client relationships. The Territory Manager is expected to master route operations including inventory management, safe driving practices, and schedule compliance while achieving goals related to safety, inventory control, and sales promotions.

This position requires an individual with a professional demeanor who represents Royal Cup proudly while maintaining an outgoing, success-driven personality. It demands a proactive approach to independently manage tasks while also collaborating as a team player. The Territory Manager role is instrumental in ensuring that customers receive consistent, reliable service that supports Royal Cup’s mission of serving its customers well to serve the company well.