Company Logo or Photo

Urban Outfitters, Inc.

Terrain Cafe | Westport | Server Assistant

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
generous employee discounts
retirement savings
Anti-harassment training

Job Description

URBN is a dynamic lifestyle company that encompasses a variety of globally recognized retail brands. Known for their commitment to creativity, culture, and individuality, URBN fosters an inclusive and supportive work environment where diversity is celebrated. With a focus on providing exceptional customer experiences, URBN operates a network of retail stores, restaurants, and other service-oriented establishments across a broad geographic area. Their dedication to quality, innovation, and community positions them as an attractive employer within the retail and hospitality sectors.

The Server Assistant position at URBN is a vital part of the restaurant operations team, specifically designed to enhance servi... Show More

Job Requirements

  • Previous restaurant experience preferred
  • Strong communication and listening skills
  • Pleasant, polite manner and a neat and clean appearance
  • Self-motivated and interested in taking on additional roles and responsibilities
  • Ability to work in a standing position for long periods of time up to 8 hours
  • Ability to lift up to 50 lbs, reach, bend and stoop

Job Qualifications

  • Knowledge of table numbers
  • Ability to ensure each dish appears correctly prepared
  • Experience assisting with side work before, during and after shifts
  • Ability to provide prompt and accurate service to guests
  • Strong interpersonal and communication skills
  • Ability to maintain cleanliness and organization in dining and expo stations
  • Flexibility to assist coworkers in various roles including as Barista if assigned
  • Capability to work efficiently during peak periods and large parties

Job Duties

  • Assist in all areas of service with a focus on running food and maintaining cleanliness of the restaurant
  • Know table numbers
  • Ensure each dish appears correctly prepared
  • Assist with side work before, during and after each shift
  • Stay aware of the dining room and be prepared to provide any item a guest requests
  • Maintain overall appearance of dining room and expo station
  • Deliver food promptly to guests and describe and answer questions about each dish
  • Respond appropriately to guest requests and communicate with servers and staff about all issues and requests
  • Communicate all 86'd items to staff and management
  • Offer assistance to coworkers including welcoming guests, running food and maintaining the dining room
  • Greet guests promptly as they are seated and bring bread service if applicable
  • Remove used tableware between courses and package food requested to take away
  • Clear tables after guests leave and transport tableware to the dish room
  • Clean table tops, chairs and booths between seating and check floor cleaning
  • Remove trash and recycling throughout the shift
  • Communicate with server and hostess to assure efficient seating, table utilization and customer service
  • Assist in polishing and restocking tableware especially during large parties and peak periods
  • Fill in as needed to ensure smooth and efficient restaurant operation
  • Prepare and serve coffee and teas if assigned as Barista
  • Assist in daily cleaning of the restaurant before and after service

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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