Terminal Operations Supervisor

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Medical

Dental

Vision

Life insurance

short term disability

long term disability

401(k) with Company Match

Annual corporate profit sharing

Wellness Program

Paid vacation

Paid Time Off

Paid annual holidays

Job Description

A. Duie Pyle is a family-owned business established in 1924, with nearly a century of experience providing comprehensive transportation and distribution solutions throughout the Northeastern United States. As a well-established leader in the logistics industry, the company specializes in Less-Than-Truckload (LTL) services, supported by an extensive network of service centers, warehouse facilities, and dedicated locations. This network enables A. Duie Pyle to offer flexible and seamless integrated supply chain solutions tailored to meet the unique needs of its diverse customer base. With a strong commitment to exceptional customer service, the company prides itself on its motto "Pyle People Deliver," reflecting a company culture focused on reliability, efficiency, and professional integrity.

The Terminal Operations Supervisor role at A. Duie Pyle is a critical leadership position within the terminal operations team. This role involves managing terminal employees and overseeing the Enterprise Resource Planning (ERP) system to ensure timely, efficient, and accurate customer deliveries. As a key member of the terminal leadership team, the supervisor is responsible not only for day-to-day operational management but also for fostering the "Pyle Culture" by developing and enforcing procedural standards and policies. This position requires a hands-on approach to workforce development through setting clear expectations, providing coaching and training, and conducting employee performance evaluations.

The supervisor actively participates in hiring processes, helps build optimal delivery routes using the Pyle ERP system, and monitors the safety and compliance aspects of loading and unloading procedures. They ensure that all shipments are properly manifested, stowed to prevent damage, and compliant with Department of Transportation (DOT) regulations, especially regarding hazardous materials. Additionally, the role includes generating detailed operational reports—daily, monthly, and quarterly—to support ongoing improvements and the fulfillment of priority shipments within the terminal.

This full-time position offers substantial opportunities for career growth within a respected company known for its stability, employee-oriented atmosphere, and dedication to operational excellence. Supervisors are expected to work flexibly across first, second, or third shifts to meet operational demands. The role is ideal for candidates with transportation, terminal, or warehouse experience who are motivated to lead teams and optimize delivery operations in a dynamic environment. A. Duie Pyle values communication skills, a keen sense of urgency, attention to detail, and a commitment to safety and customer satisfaction in its supervisors.

Job Requirements

Terminal, transportation, and/or warehouse related experience
Dispatch and/or routing experience preferred
Prior experience in a supervisory or management position preferred but not required
Bachelor’s degree preferred
High school diploma or GED equivalent
Excellent verbal and written communications and organizational skills
Ability to display a sense of urgency
able to excel under pressure while operating with a high attention to detail
Willingness to work first, second or third shifts as requested

Job Qualifications

Terminal, transportation, and/or warehouse related experience
Dispatch and/or routing experience preferred
Prior experience in a supervisory or management position preferred but not required
Bachelor’s degree preferred
High school diploma or GED equivalent
Excellent verbal and written communications and organizational skills
Ability to display a sense of urgency
able to excel under pressure while operating with a high attention to detail
Willingness to work first, second or third shifts as requested

Job Duties

Developing the workforce by setting clear expectations, training, coaching and providing feedback
Performing employee reviews
documenting corrective action as needed
Participating in the interview and hire processes
providing constructive feedback on hiring decisions
Building pickup and delivery routes in the Pyle ERP system by assigning delivery stops within geographic area that ensures operational efficiency and customer delivery expectations are met
Ensuring all established unloading and loading processes are followed
Providing feedback and training to employees as necessary to ensure the safety of all employees
Reviewing load plan(s) and HAZMAT loading to ensure driver safety and DOT requirements
Ensuring all shipments are manifested and stowed properly to ensure damage-free transit
Generating and maintaining daily, monthly, and quarterly reports that support dock operations
Being accountable for Pyle Priority Shipments within the operation