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Tennis Valet/Healthplex

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Day Shifts
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Benefits

flexible schedule
Employee Discounts
Training and development opportunities
friendly work environment
Access to fitness facilities

Job Description

CopleyHealthplex is a well-established fitness and recreational facility dedicated to promoting wellness and an active lifestyle within the community. Known for its comprehensive amenities, the Healthplex offers state-of-the-art fitness equipment, group exercise classes, and specialized programs tailored for members of all ages and fitness levels. Among its many features, the outdoor tennis courts stand out as a key highlight, providing members and guests with quality spaces for tennis play and social interaction. The organization prides itself on delivering exceptional customer service and maintaining a clean, safe, and welcoming environment.

This seasonal position focuses on the vital role of Tennis Court Attendant, a customer-facing role essential to the smooth operation and upkeep of the outdoor tennis facilities at CopleyHealthplex. The Tennis Court Attendant is responsible for ensuring that all members and guests receive superior service when utilizing the tennis courts. This includes managing court reservations through club automation systems, verifying payment of court fees where applicable, and enforcing facility rules to maintain an orderly environment. The attendant acts as a liaison between members and the Healthplex staff, including front desk, maintenance, and housekeeping, to report or resolve any issues promptly.

Besides administrative duties, this role requires adherence to strict maintenance schedules to ensure the courts and surroundings are clean, safe, and aesthetically pleasing at all times. Responsibilities also include following detailed court closing procedures to secure the property effectively for the next day. This position is seasonal, which implies a focus on peak periods, likely spring through fall, when outdoor tennis activities are most popular. Due to the outdoor nature of the role, the attendant must be comfortable working in various weather conditions and prepared to engage with a diverse membership base.

Overall, this role delivers an excellent opportunity for individuals passionate about tennis, customer service, and contributing to an active communal environment. The position demands excellent interpersonal skills, the ability to multitask effectively, and a proactive approach to facility management. While prior experience in a tennis or recreational environment is beneficial, the primary focus is on providing attentive service and maintaining the facility's high standards. Working as a Tennis Court Attendant at CopleyHealthplex enables one to be part of a vibrant fitness community while playing a direct role in enhancing member satisfaction and court usability.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service role
  • Ability to work outdoors in various weather conditions
  • Basic computer skills to operate club automation system
  • Ability to stand and walk for extended periods
  • Good communication skills
  • Must be reliable and punctual

Job Qualifications

  • Previous customer service experience
  • Ability to communicate effectively with members and staff
  • Basic knowledge of tennis and tennis court operations preferred
  • Ability to follow detailed procedures and schedules
  • Ability to work in a team environment
  • Strong attention to detail
  • Seasonal availability

Job Duties

  • Provide high quality customer service to all club members and guests
  • Secure the outdoor tennis courts usage for Copley members and paid guest and insure that the appropriate court fees have been paid when applicable through Club automation
  • Communicate with Manager on Duty, Front Desk, Maintenance and Housekeeping personal when necessary
  • Follow daily maintenance schedule to insure that the outdoor Tennis courts, the surrounding area and buildings are in an orderly and neat appearance at all times
  • Follow court closing procedures when applicable and insure that all Healthplex property has been secured in a proper fashion and ready for the next day usage

Job Criteria

Experience

Entry Level (1-2 years)


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