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Temporary Parking Attendant - Parking Services - UTK Temp

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

Hourly wage $15
on-site work
flexible schedule
experience in customer service
supportive work environment

Job Description

The University of Tennessee, Knoxville, is home to a dynamic Parking & Transportation department dedicated to supporting the campus community through a variety of parking services and operations. Within this department, the Special Events division plays a pivotal role by managing parking logistics for all special events held on campus, including athletic competitions and departmental gatherings. Known for its commitment to excellence and community support, the University continually strives to provide seamless and efficient service to students, staff, visitors, and event attendees with well-organized parking systems.

Temporary Parking Attendants are integral to the successful operations of special events at the university. This role is designed to ensure smooth traffic flow and efficient use of parking facilities during campus events, contributing to positive experiences for all patrons. Operating primarily on the University of Tennessee, Knoxville campus, this on-site position requires an individual who is proactive, attentive, and customer-focused. This is a temporary, hourly wage position offering compensation at $15.00 per hour, making it an excellent opportunity for those seeking flexible work aligned with campus event schedules.

The primary responsibility of Temporary Parking Attendants is to oversee event parking operations. This encompasses greeting customers warmly, providing directions to available parking spaces, managing traffic patterns to avoid congestion, and monitoring compliance with parking rules. Attendants are also responsible for collecting fees using manual payment systems and ensuring that all vehicles adhere to facility policies, such as time limits and safety guidelines. Additionally, they maintain awareness of potential hazards around the parking areas and report any maintenance needs promptly to support a secure environment.

Beyond logistical duties, this role emphasizes exceptional customer service. Temporary Parking Attendants serve as the first point of contact for visitors requiring information about parking policies, directions, or services related to the facility. They must be approachable, clear in communication, and quick to respond to concerns or questions, enhancing the overall experience of event attendees. The position also demands enforcing parking regulations firmly but fairly, escalating any unresolved issues to security or management as necessary to ensure compliance and safety.

To succeed as a Temporary Parking Attendant, candidates must be able to work independently while staying alert to their surroundings. Physical stamina is essential, as the job requires standing, walking, and working outdoors for extended periods under varying weather conditions, including rain, snow, or sleet. The role frequently involves evening, weekend, and holiday shifts in alignment with the university's event calendar.

This position offers a unique opportunity to gain valuable work experience in a customer service and operations environment within a respected academic institution. It is ideal for individuals who enjoy engaging with people, contributing to community support activities, and working in active outdoor settings. The University of Tennessee, Knoxville, values teamwork, respect, and dedication, making this temporary role an important contribution to the success of campus events and the overall satisfaction of visitors.

Job Requirements

  • High school diploma or GED
  • good communication and customer service skills
  • ability to work independently and remain attentive to surroundings
  • physical ability to stand, walk, and work outdoors for extended periods
  • ability to work evenings, weekends, and holidays due to the campus event schedule

Job Qualifications

  • High school diploma or GED
  • good communication and customer service skills
  • ability to work independently and remain attentive to surroundings
  • physical ability to stand, walk, and work outdoors for extended periods
  • ability to work evenings, weekends, and holidays due to the campus event schedule

Job Duties

  • Greet customers in a friendly and professional manner
  • direct drivers to available parking spaces and manage the flow of traffic within the parking area
  • monitor parked vehicles to ensure compliance with facility rules and time limits
  • collect parking fees
  • operate manual payment systems
  • maintain the safety of the parking facility, reporting any hazards or maintenance needs
  • provide information and assistance to customers regarding parking policies, directions, or facility services
  • enforce parking rules and escalate issues to security or management when appropriate

Job Criteria

Experience

No experience required


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