Temporary Event Services Manager - Hilton Anaheim

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $31.80 - $38.00
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally recognized hospitality company known for delivering exceptional guest experiences and fostering an award-winning workplace culture. With a commitment to filling the earth with the light and warmth of hospitality, Hilton operates a suite of world-class hotel brands that welcome millions of guests every year. Their dedication to excellence is reflected not only in the high standards of their properties but also in their supportive and inclusive workplace environment, which has earned Hilton repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton takes pride in investing in its team members' wellbeing and professional growth, offering unmatched perks and benefits to support life’s moments and career aspirations.

The role of Event Manager at Hilton is a dynamic and impactful position that centers on creating memorable and high-quality events that enhance the guest experience. As an Event Manager, you are responsible for overseeing all aspects of event planning and execution at the hotel, ensuring seamless transitions from sales to service, and being the primary point of contact for clients on property. This role demands strong leadership skills to guide a team, manage client relationships, and resolve issues effectively and calmly under pressure.

In this role, you will act as a vital link between the client and the hotel team, maximizing revenue opportunities by identifying upsell options and recommending enhancements that improve the overall value and guest satisfaction. You will participate actively in the sales process, including client site visits and pre-event meetings, leveraging deep product knowledge to tailor event solutions that meet specific client needs. Your proactive communication and coaching of the service team will ensure consistent and high-level delivery, creating experiences that encourage repeat business and positive client feedback.

Hilton’s core values emphasize integrity, leadership, teamwork, ownership, and a relentless focus on the present to create lasting impacts. These values guide every action and decision in the role of Event Manager, reinforcing the company’s culture and commitment to excellence. Joining Hilton means more than just having a job; it is an invitation to be part of a global hospitality leader where you can thrive personally and professionally.

Beyond the daily responsibilities, Hilton offers an exceptional benefits package designed to support various aspects of employees’ lives. These include incredible travel perks such as deeply discounted room rates, an employee stock purchase program to build financial security, paid parental leave, personalized caregiving support, crisis support services, mental health resources, generous paid time off, and comprehensive health and welfare benefits. The company’s investment in its team members ensures a supportive environment where individuals can succeed and feel valued.

This position is ideal for someone passionate about hospitality, who thrives in a leadership role and enjoys creating memorable occasions that bring joy and satisfaction to guests and clients alike. With a workplace culture recognized globally and a suite of benefits tailored to support work-life balance and career growth, Hilton stands out as an employer of choice in the hospitality industry. Whether you are beginning your career or seeking new challenges, joining Hilton as an Event Manager offers a rewarding path to make every stay more magical and every event a success.

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality or related field
  • minimum of 3 years’ experience in event management or a related role
  • strong organizational and multitasking abilities
  • proficiency in Microsoft Office and event management software
  • excellent written and verbal communication skills
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • Proven experience in event management or hospitality
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • ability to manage multiple events and priorities effectively
  • knowledge of event planning software and tools
  • customer service-oriented mindset
  • ability to handle pressure and solve problems promptly

Job Duties

  • Execute high-quality events by managing event documentation and facilitating seamless transitions from sales to service
  • maximize revenue opportunities by identifying upsell opportunities and recommending enhancements
  • build client relationships to manage expectations, ensure satisfaction, and drive repeat business
  • guide team performance by communicating client requirements and providing direction and feedback
  • support the sales process through client site visits and pre-event meetings
  • solve problems in real time by resolving guest concerns and negotiating service adjustments

Job Criteria

Experience

Mid Level (3-7 years)


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