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Temp-To-Hire Call Center Representative
Job Overview
Employment Type
Temporary
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid training
Great work environment
Perkspot
No Weekends
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Job Description
Conduent is a leading business process services company that specializes in delivering mission-critical services and solutions to Fortune 100 companies and over 500 government agencies. With a commitment to creating exceptional outcomes for clients and the millions of people who rely on them, Conduent offers a workplace culture where individuality is recognized and valued every day. The company prides itself on innovation, diversity, and inclusion, being an Equal Opportunity Employer that respects applicants regardless of race, color, gender identity, disability, veteran status, or any other legally protected category.
This position is an onsite, temporary-to-hire role based in Milwaukee, Wisconsin... Show More
This position is an onsite, temporary-to-hire role based in Milwaukee, Wisconsin... Show More
Job Requirements
- High school diploma or an equivalent level of education
- Be able to successfully pass a background check and fingerprinting
- Six months customer service experience or equivalent in a high-volume call center environment preferred
- Eligible to work in the US
- 100% attendance and punctuality commitment
Job Qualifications
- High school diploma or equivalent
- Six months customer service experience or equivalent in a high-volume call center environment preferred
- Effective and accurate written and verbal communication skills
- Detail-oriented
- Effective problem-solving skills
- Well organized
- Calm conflict resolution and problem-solving skills
- Ability to convey complex information clearly and concisely
- Strong work ethic
- Excitement for innovative technology
Job Duties
- Answer inbound calls regarding child support receipts and disbursements
- Handle standards in a fast-paced, large call volume environment
- Utilize multiple computerized systems, multi-tasking, and document each call
- Respond to Wisconsin child support inquiries and complaints, using a standard script and procedures
- Gather information and research/resolve inquiries
- Inform callers about the services available and assess caller's needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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