Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $32.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Training and Development
Travel reimbursement
Job Description
Horizon Healthcare, Inc. is a prominent provider of Alcohol and Other Drug Abuse (AODA) and behavioral and mental health services, dedicated to supporting individuals in overcoming the devastating impacts of mental illness and substance dependency. Established with a mission to restore emotional, psychological, and physical well-being, Horizon Healthcare helps clients reintegrate with their families and become productive members of society. With multiple locations across Wisconsin, the organization employs a skilled team of physicians, clinical psychologists, social workers, addictionologists, and AODA specialists who work collaboratively to deliver individualized, compassionate care that meets each patient's unique needs. At Horizon, the commitment to... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience
- basic computer proficiency
- ability to work flexible hours
- availability for 1-2 week training period
- willingness to travel between locations
- strong communication skills
Job Qualifications
- High school diploma or equivalent
- experience with customer service
- familiarity with telehealth or healthcare settings preferred
- basic computer skills including data entry and troubleshooting
- excellent communication and interpersonal skills
- ability to multitask and manage time effectively
- flexibility to work various shifts and travel between locations
Job Duties
- Provide customer service to patients in a timely and professional manner
- receptionist/front desk duties including, but not limited to: filing, copying, faxing, answering and/or forwarding phone calls, as well as taking messages
- assist physicians and counselors with telepsychiatry setup and related clerical and administrative duties
- screen new patients to collect demographic and pertinent medical information and input into the Electronic Health Record (EHR) before patient is seen by provider
- perform basic troubleshooting on telehealth equipment (i.e. computer, microphone, television) as needed
- schedule new appointments, diagnostic tests, follow-up visits, and initiate reminders as necessary
- complete prior authorizations, insurance verification, and collect co-pays
- collect and post data for billing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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