Technical Services Manager (Facility Maintenance)

Dave & Buster's Inc. is a leading entertainment and hospitality company that offers a unique blend of dining and entertainment experiences across its properties, including gaming, sports viewing, and live events. The company operates in multiple locations across the United States, famed for its lively atmosphere, diverse entertainment options, and exceptional guest service. Dave & Buster's and Main Event Entertainment, which operate under one roof at many locations, create an exciting environment that combines fun, food, and games to deliver memorable guest experiences.

The Technical Services Manager / Facility Manager position at Dave & Buster's is a dynamic and integral leadership role focused on providing overall supervision, direction, and strategic initiatives to drive business success and exceed guest expectations. This role demands a fast-paced, multi-faceted mindset and the ability to engage both the team and guests in a manner that brings enthusiasm and fun to the forefront of the experience. Candidates will enjoy the gratification that comes from improving the guest experience and motivating their teams to excel and meet ambitious goals. This leadership role requires overseeing all aspects of the facility’s operations, from maintaining the smallest details to managing the big picture, ensuring smooth daily operations and enforcing high-quality standards.

The candidate will be expected to lead a team of 3-6 hourly employees, fostering an atmosphere that prioritizes memorable guest experiences while maintaining facility equipment and troubleshooting technical issues. This position requires hands-on involvement in maintenance duties and the ability to respond quickly to issues as they arise. Ideal candidates have experience in building maintenance, relevant technical skills, and can work effectively under the physical demands of the role, which includes moving heavy equipment and climbing ladders. The role operates primarily during weekday hours with some evenings and weekends as necessary, demonstrating readiness to handle emergencies efficiently.

This position offers a competitive salary within the range of $64,543 to $75,933 and includes a $5,000 sign-on bonus. The company provides a comprehensive benefits package, including health, dental, vision, disability insurance, quarterly bonuses, a 401K matching plan, and other employee perks such as free food and gameplay. Dave & Buster's is committed to creating a positive, fun work environment and supports career growth and advancement within the organization. The company firmly supports equal employment opportunities and complies with relevant employment verification requirements.

This managerial role is an excellent career opportunity for motivated individuals who thrive in a lively hospitality setting and enjoy leading teams to deliver outstanding service. The combination of the company’s two entertainment brands under one roof multiplies opportunities for personal and professional growth, making this role both challenging and rewarding for the right candidate.