Technical Infrastructure Program Manager, Global Project Standards

Amazon Web Services (AWS) Infrastructure Services is a pivotal division responsible for the comprehensive design, planning, delivery, and operation of all AWS global infrastructure. AWS Infrastructure Services ensures the uninterrupted functioning of the cloud by supporting AWS data centers worldwide along with all the critical components such as servers, storage, networking, power, and cooling equipment. This robust infrastructure guarantees that customers have continual access to the innovative cloud solutions they depend on. The team works on some of the most challenging problems in the tech industry, managing thousands of variables impacting the supply chain to maintain and improve the infrastructure's reliability and efficiency.

AWS is the world’s most comprehensive and broadly adopted cloud platform, trusted by businesses of all sizes across the globe, from startups to global enterprises. The company's culture is inclusive and fosters innovation, collaboration, and ownership of bold ideas through every stage of their lifecycle. Employees at AWS are part of a diverse team consisting of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other critical roles. This diversity enables rich collaboration and problem-solving, creating an environment where employees feel empowered to bring their best work forward.

The Technical Infrastructure Program Manager (TIPM) role within the Global Project Standards - New Construction (GPS-NC) team is instrumental in driving programs and initiatives that affect AWS’s Data Center Construction and Delivery (DCCD) teams and their stakeholders. This is a full-time opportunity based in Seattle, WA, with a competitive salary ranging from $127,100 to $172,000 annually, complemented by sign-on bonuses, restricted stock units (RSUs), and comprehensive benefits.

As a TIPM, you will be critical in facilitating operational standardization, enhancing efficiency, and fostering innovation across data center construction operations while upholding the highest standards of safety and security. The role demands strong program management capabilities to tackle ambiguous and complex challenges within the data center delivery environment. Responsibilities include defining program requirements, developing detailed documentation, managing communications and reporting, and steering timelines and resource allocation for successful program delivery.

The TIPM role requires collaboration with technical managers, engineers, and various partner teams to set priorities, secure resources, and execute strategic initiatives. It also involves continuous process improvement to streamline procedures and establish mechanisms for risk mitigation and issue resolution. The position encourages leadership in managing post-launch support, handling workflows and tickets, conducting post-mortems, and implementing automation to reduce manual efforts.

Working at AWS means joining a company committed to work-life harmony, diversity, and continuous professional development. AWS offers various employee-led affinity groups and ongoing learning experiences aimed at fostering inclusion and celebrating uniqueness. As part of AWS's commitment to being Earth’s Best Employer, you will find abundant resources for mentorship, knowledge sharing, and career advancement to cultivate your growth as a well-rounded professional.

AWS encourages applications from candidates with diverse experiences and backgrounds, acknowledging that different career paths add unique value to the team. The company also supports workplace accommodations for individuals with disabilities, ensuring an inclusive hiring and onboarding process.

This role is ideal for individuals passionate about large-scale infrastructure projects, operational excellence, and innovation within the cloud computing industry. By joining AWS Infrastructure Services as a TIPM, you will play a crucial role in advancing the infrastructure that powers innovation worldwide while growing your career at a leading tech organization renowned for its commitment to customer obsession, technological advancement, and employee empowerment.