Technical Consultant - Patient Monitoring (Field: Hamilton, NJ)

Philips is a leading health technology company dedicated to improving the lives of people around the world by delivering innovative and reliable healthcare solutions. With a rich history and a strong commitment to quality, Philips creates cutting-edge medical technologies that empower healthcare providers and enhance patient outcomes globally. The company's Hospital Patient Monitoring business is at the forefront of developing and supporting advanced monitoring systems that are essential for providing effective clinical care in hospitals and other healthcare settings. Philips fosters a culture of collaboration, continuous learning, and a shared purpose of making quality healthcare accessible to everyone everywhere.

This position as a Technical Consultant in Patient Monitoring is designed for professionals eager to grow their careers by gaining hands-on expertise with state-of-the-art patient monitoring technologies. Based in Hamilton, NJ, this role involves working closely with healthcare providers to install, support, and maintain complex patient monitoring solutions, helping to ensure critical systems operate seamlessly. The employment type is full-time with a competitive hourly wage ranging from $32.00 to $51.00, plus eligibility for overtime pay and additional incentives like on-call pay and service bonuses.

As a Technical Consultant, you will deliver both onsite and remote technical support, rapidly addressing customer issues to minimize disruption to clinical workflows. You will support the entire lifecycle of patient monitoring systems including installation, configuration, integration, and testing, applying your knowledge of IT systems and healthcare environments to optimize long-term performance. Troubleshooting and resolving technical challenges will be a key part of your work, using approved tools and diagnostic methods to analyze root causes and implement sustainable solutions. You will maintain detailed documentation aligned with configuration management standards, and collaborate with cross-functional teams including engineers, clinical partners, and sales professionals to ensure the highest quality service and customer satisfaction.

The role demands a flexible approach to working hours including the possibility of overtime, weekends, and on-call rotations, along with approximately 75% travel within the specified geographic area. Travel may include long drives and occasional overnight stays by air or train. Candidates must be comfortable working in a variety of settings including offices, remote locations, and hospital environments that require compliance with vendor credentialing and the use of personal protective equipment.

Philips values problem solvers who are detail-oriented, highly organized, excellent communicators, and committed to continuous learning and growth. The company provides a supportive environment with extensive training and career advancement opportunities to help you thrive. The role also offers comprehensive benefits such as a generous paid time off program, 401k with company match, health savings accounts, stock purchase plans, and education reimbursement.

Overall, this is a unique opportunity to join a globally respected health technology company, advance your technical career in patient monitoring, and contribute to improving healthcare delivery and patient outcomes every day.